DMC Agent - Part Time (Contractor)

Cruz Bay Watersports

Sacramento, CA

# DescriptionDuties (NOT ALL INCLUSIVE):* Assist with airport arrivals and departures, dine-around transfers and dinner logistics.* Provide oversight and handle partner communication for offsite tours (taxi and boat).* Provide private concierge assistance at a dedicated group kiosk. Agents will book spa appointments, dinners, boat trips, excursions, and off-site activities for group attendees.* Greet guests for pre-boarding and assist the crew with final charter details, requested amenities, confirm guest count, complete payments, and oversee departures.* Escort guests to different off property activities.* Build relationships between corporate planners and RED Hospitality.* International: Agents will greet guests for pre-boarding and assist with customs form completion (eNOAD and Sail Clear). Agents will assist the crew with final charter details, requested amenities, confirm guest count, complete payments, and oversee departure.* Provide event support based on charter expectations: coordinate transfers, event logistics support, beach staffing, on-board snorkel guidance and various water-based assistance as needed.* Other duties as assigned.## QualificationsMinimum Qualifications: * High School Diploma or its equivalent from an accredited institution (Preferred)* Previous experience in customer service and/or equivalent work experience PLUSKnowledge, Skills, and Abilities:* Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.* Must be able to work various work settings such as exposure to sunlight and outside temperature.* Must be able to lift 50lbs.* Ability to establish and maintain effective working relationships with all persons contacted during the work.* Ability to read, interpret, and apply regulations and safe practices.* Ability to operate assigned equipment, read and interpret documents.* Ability to multi-task.* Ability to speak and write clearly and concisely.* Must be able to operate with little or no supervision.* Must be willing to work holidays, nights, and weekends.* Must have strong interpersonal skills and positive attitude.* Team Player, positive and enthusiastic attitude.
J-18808-Ljbffr Cruz Bay Watersports

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Vacancy posted 2 days ago

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