Property Manager

Job Description

Job Description

Job Description

Role: Property Manager
Location: Greenfield,MA
Work Type: Full-Time

Overview

We are seeking an organized, detail-oriented, and technology-focused Property Manager to oversee the day-to-day operations of assigned residential, commercial, and condominium properties.

The Property Manager will work closely with the operations team and company leadership to ensure properties are maintained to a high standard, tenant and client needs are addressed promptly, and property management systems and processes are consistently followed.

This role will also provide backup support for portfolio management responsibilities, including vendor coordination, tenant communications, maintenance requests, documentation, and administrative operations.

The ideal candidate will have strong property management and customer service skills, be comfortable working with technology, and have an interest in improving operational efficiency through better systems and processes.

Education/Experience

• Experience in property management, real estate, accounting, or operations is preferred.

• Experience managing residential, commercial, or condominium properties is a plus.

• Experience coordinating vendors, contractors, maintenance requests, and property-related projects.

• Experience with tenant communications, lease administration, renewals, and notices is preferred.

• Experience with property management software, particularly Buildium, is a plus.

• Proficiency with Microsoft Office and Google Workspace.

• Willingness to learn and become highly proficient in Buildium.

Skills/Knowledge

• Strong property management and customer service skills.

• Excellent organizational skills and attention to detail.

• Strong written and verbal communication skills.

• Excellent interpersonal and relationship-building abilities.

• Strong problem-solving and decision-making skills.

• Ability to prioritize multiple tasks and meet deadlines.

• Ability to work independently while collaborating effectively with a team.

• Comfortable learning and implementing technology systems.

• Ability to identify operational inefficiencies and recommend process improvements.

• Strong documentation and record-keeping skills.

• Ability to communicate professionally with tenants, clients, vendors, contractors, and internal teams.

ResponsibilitiesProperty Operations

• Manage the day-to-day operations of assigned residential, commercial, and condominium properties.

• Monitor property performance and ensure tenant and property needs are addressed promptly.

• Assist senior management with the overall management and performance of the company's portfolio.

• Provide operational support during staff vacations, absences, and periods of increased workload.

• Participate in the company's on-call rotation and provide after-hours coverage for emergency maintenance and tenant issues as scheduled.

Tenant & Client Relations

• Serve as a primary point of contact for tenants, clients, condominium associations, vendors, and contractors.

• Respond to tenant and client requests and ensure timely resolution of property-related issues.

• Assist with tenant onboarding, lease administration, renewals, notices, and customer service communications.

• Maintain professional and responsive communication with all stakeholders.

Maintenance & Vendor Management

• Process and track maintenance requests and property-related projects.

• Coordinate with vendors and contractors to schedule work and obtain project updates.

• Verify completion of maintenance and repair work.

• Maintain accurate records of vendor activities and property maintenance.

• Assist with property inspections and preventative maintenance tracking.

• Support compliance documentation and property-related requirements.

Property Management Systems & Documentation

• Support the implementation and continued adoption of Buildium as the company's primary property management platform.

• Improve workflows, data accuracy, reporting, and staff utilization within Buildium.

• Organize, maintain, and digitize company records, including leases, vendor contracts, inspections, maintenance records, tenant communications, and property documentation.

• Maintain efficient digital filing systems and procedures to improve accessibility, organization, and compliance.

Financial & Administrative Support

• Support accounts payable and financial tracking processes.

• Assist with invoice review and coding.

• Ensure property-related expenses are properly documented.

• Prepare reports, summaries, and operational updates for internal review and client communication.

• Maintain accurate administrative and property records.

Capital Projects & Process Improvement

• Assist with capital improvement projects.

• Gather vendor proposals and coordinate project schedules.

• Track project progress and maintain project documentation.

• Help develop and refine company procedures, checklists, and workflows.

• Identify opportunities to improve operational efficiency, consistency, and service quality.

Technology

• Use Buildium to support property management operations, workflows, reporting, and recordkeeping.

• Utilize Microsoft Office and Google Workspace for daily administrative and operational activities.

• Support the company's ongoing adoption and optimization of property management technology.

• Maintain accurate digital records and documentation.

Ideal Candidate

The ideal candidate is a hands-on Property Manager who is comfortable managing day-to-day property operations while also supporting broader portfolio and administrative responsibilities.

The strongest candidate will have experience with tenant relations, vendor management, maintenance coordination, lease administration, property documentation, and property management software , along with excellent organizational and communication skills.

Candidates who are technology-oriented and process-improvement focused , particularly those with Buildium experience , will be especially well suited for this opportunity.

Other Duties

This job description is not intended to be all-inclusive. The employee may perform other related duties and responsibilities as needed to meet the ongoing operational needs of the organization.

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.