Quality Manager

Quality Manager

The Quality Manager coordinates and directs quality inspection of parts, components, and materials produced in-house, and by sub-contractors/vendors by performing duties or through direction of his/her inspection team consistent with established standards, customer specifications, and production goals. Bridges the gap between production and quality to ensure quality inspections are in line with the production process.

Manages CMM department on flow of product through final inspection, CMM programming priority, and gauging needs.

Oversees Quality Inspector and non-conformance dispositions. Main contact for customer and supplier interaction for non-conformances, deviation requests, and corrective actions.

Oversees Final Inspection team and ensures quality parts are shipped to customers expectations.

Requirements include ensuring a high level of internal and external communication and customer service. Works with suppliers and vendors to ensure quality of all purchased materials or products. Investigates and corrects supplier/vendor issues relating to quality using the corrective action system. Oversees PPAP/First Article customer approval process to ensure a quality product is produced. Responsible for tooling/gauging analysis (GageTrack). Formulates, implements, and maintains a proactive Process Control Program which includes Quality Control objectives complimentary to corporate policies and goals. Oversees decisions on dispositions for in-process non-conforming products to salvage material. Develop and use root cause analysis to implement quality improvement processes. Works with sales team to manage shipping goals. Manages 1st and 2nd shift CMM department with quality first directive. Works with production supervisors to prioritize CMM programming, First Article, improved processes, flow of product through the CMM room. Oversees gauge calibration tracking to ensure all measuring devices are in compliance. Designs and implements quality/process control training programs for key personnel in conjunction with managers. Works with the Vice President on maintaining the ISO9001:2015 Quality System. Manages internal and external quality audits. Applies total quality management tools and approaches to analytical and reporting processes within each department, and prepares periodic and specific reports concerning departmental activities, problems, schedules, and rejected items. Analyses data from non-conformance reports to put operations on hold until revisions have been approved and signed off by quality and management.

As the Quality Manager, it is expected that the dress code is followed. This position operates within the CMM Inspection room and will be expected to manage from an office setting and on the manufacturing shop floor. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must lift up to fifty (50) lbs. occasionally.

Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering. 3-5 years Quality related experience in a CNC machining job shop environment. Excellent people management skills; strong written and verbal communication skills. Supervisory/Management experience. Attentive to detail; organized. Strong analytical and root-cause capabilities and proactive drive to corrective action. Experienced in Kaizen and Lean Manufacturing techniques. Ability to work independently. Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment. Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and related accounting, HR and sales software.

Management – of CMM Supervisor, Final Inspection/Deburr Supervisor, and shipping/receiving

M-F – 6:00am – 4:30pm (Mon – Thurs), 6:00am – 2:20pm (Friday)