Client Experience Leader: Build & Scale a Stellar CX Team
ShipMonk
ShipMonk is seeking a Client Experience Manager to lead a high-performing CX team in Louisville, KY. You will own service metrics, coach staff, and collaborate with Onboarding, Merchant Success, and Operations to ensure a seamless client journey. You'll drive performance through dashboards, regular feedback, and structured development plans while maintaining a focus on customer value and scale. #J-18808-Ljbffr ShipMonk
Vacancy posted 3 days ago
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