Audit Program Manager

The Role The Audit Program Manager role supports all aspects of Veeva’s audit and inspection management program, including the compliance outreach program. The Audit Program Manager is responsible for all areas of audit management including customer audits, management of corporate policies/procedures in the audit domain, internal audit/review of quality processes, regulatory intelligence for audit-related purposes, ISO9001 compliance, third-party independent industry audit program, managing customer-facing content, and audit/review of IT controls (e.g., SOC). What You’ll Do Hosts customer audits and supports regulatory audits Documents audit findings and authors audit response in relation to customer audit observations Conducts internal audits in support of the annual audit plan Manages informational requests for internal and external stakeholders Performs compliance outreach presentations Supports and coordinates with internal departments related to third-party audits (e.g. SOC, ISO) Document review Compliance support for the business QMS system administration Requirements BS/BA in Science, Engineering, Information Management, related disciplines or equivalent work experience 3+ years experience in a regulated quality / compliance role Good understanding of regulations in the life sciences sector, either GxP (GMP, GCP, etc.) and/or ICH & ISO frameworks Experience hosting audits and/or regulatory inspections or participating in as a subject matter expert Excellent customer service skills with a strong focus on collaboration Good knowledge of Microsoft applications (e.g., MS Excel, MS PowerPoint) Strong verbal and written communication skills (English) principles of, and experience of engaging culturally diverse groups Nice to Have Solid foundation in Quality Principles and Standards used in the design, development, testing, and maintenance of software in a regulated environment (e.g., ISO, IEC, IEEE, ITIL, ICH) 2+ years in an audit specific role in life sciences Veeva products experience Understanding of computer system validation Understanding of best practices in information security and risk management Equal Opportunity Employer As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. #J-18808-Ljbffr Veeva Systems, Inc.