Used Car Sales Manager

Job Description

Job Description

Mastria Auto Group is seeking an experienced, results-driven Used Car Manager to lead and grow our pre-owned operation. For more than 60 years, our family-owned organization has built its reputation on exceptional customer experiences, strong teams, and continued growth.

We are looking for a hands-on leader with a proven track record in inventory acquisition, appraisals, pricing, inventory turn, gross profitability, and team performance. The ideal candidate knows how to buy the right cars, make smart market-driven decisions, and maximize the performance of the pre-owned department.

Responsibilities

• Manage all aspects of used vehicle inventory, including acquisition, appraisals, pricing, aging, and inventory turn
• Research market trends and identify opportunities to acquire the right vehicles at the right price
• Develop and execute an effective used vehicle pricing strategy
• Monitor inventory performance and take action to maximize gross profitability and minimize aging inventory
• Oversee used vehicle leads and ensure consistent, timely follow-up
• Partner with the marketing team to effectively advertise and merchandise pre-owned inventory
• Work closely with sales associates to structure and close deals
• Train, coach, and support the sales team to improve performance and maximize opportunities
• Maintain a professional management style that promotes accountability, urgency, enthusiasm, and teamwork
• Build strong customer relationships and assist with escalated sales situations when needed
• Collaborate with other dealership departments to maximize overall store performance and profitability
• Ensure an exceptional customer experience throughout the sales process

What We Offer

• Some of the best hours in the automotive business
• Closed Sundays
• Paid holidays
• Paid vacation
• Company-paid life insurance
• Medical insurance
• Dental insurance
• 401(k) with employer match
• State-of-the-art facility
• Career growth opportunities within Mastria Auto Group

Requirements

• Minimum 2 years of experience as a Used Car Manager
• Proven used vehicle buying and acquisition experience
• Strong knowledge of appraisals, inventory management, pricing, and market trends
• Strong closing and deal-structuring skills
• Experience utilizing CRM and inventory tools to identify and maximize opportunities
• Results-driven with a strong sense of urgency and accountability
• Strong leadership, coaching, and communication skills
• Excellent customer service and negotiation skills
• High-energy, positive, and professional leadership style
• Valid driver's license and acceptable driving record