Sales Manager

Sales Manager

As Sales Manager you are responsible for ensuring that revenue targets are met at our resort. Your job is to increase occupancy and generate revenue by developing and implementing sales strategies that target specific markets. Your daily tasks may include analyzing market trends to understand customer needs, identifying new business opportunities, developing pricing strategies and coordinating sales activities with other departments.

Responsibilities

Sales Manager responsibilities include, but are not limited to:

• Identifies, develops, and maintains property sales and marketing objectives, plans, and programs in accordance with the resort's marketing plan.
• Make deliberate choices regarding sales, advertising and public relations strategies to achieve hotel room night, revenue, profit, market share and positioning goals.
• Create and maintain a flow of information regarding process toward goals, current conditions and new ideas.
• Cultivate collaborative, mutually supportive relationships with and among customers, community, sales office, owners and resort staff.
• Keep abreast of competition, marketplace and new sales processes and methods to enhance resort's position and profitability.
• Establish, practice and instill by example, a sales management approach that demonstrates integrity, mastery, commitment and efficiency.
• Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client.
• Addresses and resolves any issues or complaints regarding the sales process.
• Clearly communicates group needs to the departments within the resort to ensure they are prepared to accommodate.
• Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Corporate Director of Sales.
• Other duties as assigned.

Qualifications

What are we looking for?

• Hospitality sales experience required;
• Outside sales, networking and client relationship management experience strongly preferred
• Experience with Salesforce and/or Delphi preferred
• Must be bilingual (English & Spanish)
• Ability to comprehend P&L, Budgets and Forecasts
• Proven job reliability, diligence, dedication, organization, and attention to detail
• Customer service excellence with a strong orientation towards client satisfaction
• Proven ability to overcome client hesitations and successfully close sales
• Capable of establishing and maintaining an extensive client network
• Demonstrated proficiency in persuasive negotiation techniques and outstanding follow-up skills
• Effective written and verbal communication skills, ensuring clarity and conciseness
• Familiarity with property management and sales systems, budget software and financial management

What Can You Look Forward To?

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why Choose Us?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida's hospitality industry and become part of a legacy of excellence.

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you're looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

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