Intern, IT Las Vegas

Description

This role provides hands-on experience in a dynamic hospitality environment assisting with day-to-day technical support system maintenance and IT operations across corporate and venue locations.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Provide first-level technical support for hardware software and network-related issues
• Assist with setup configuration and maintenance of computers POS systems printers and mobile devices
• Support onboarding/offboarding processes including user account setup and access management
• Troubleshoot basic IT issues and escalate more complex problems as needed
• Help maintain IT inventory asset tracking and documentation
• Assist with system updates patches and routine maintenance tasks
• Support IT projects rollouts and upgrades across corporate and venue locations
• Respond quickly to support requests and communicate status updates in a timely manner
• Follow company IT policies security protocols and data protection standards
• Assist and/ or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

• Currently enrolled in Information Technology Computer Science or related field
• Basic understanding of computer hardware operating systems (Windows/macOS) and networking fundamentals
• Strong problem-solving skills and attention to detail
• Ability to communicate clearly and respond quickly in a support environment
• Highly organized with the ability to manage multiple tasks
• Proficient in Windows Microsoft Office POS systems Oracle knowledge preferred

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write read and verbally communicate
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs. with or without assistance
• Small to Medium office environment
• Office Casino Nightclub Bar Lounge and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise crowds and smoke the severity of which depends upon the guest volume
• May work extended hours irregular shifts evening and/or weekend shifts and holiday work may be required
• Maintain a professional neat and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers managers and co-workers in a professional courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced busy and somewhat stressful environment

Required Experience:

Intern