Implementation Product Specialist
Virtual Vocations Inc
Seeking a full-time remote Implementation Product Specialist, this role will lead product training and support go-live stabilization while developing deep product expertise and understanding core workflows in a fast-paced, high-growth environment. Key responsibilities: Lead product training and support go-live stabilization through engagement with customer admins and radiologists Develop deep functional knowledge of one Rad AI product, articulating key features, workflows, and integrations Conduct workflow discovery and gap analysis with stakeholders to identify friction points and optimize product configurations Required qualifications: At least 4+ years of relevant customer-facing experience with an emphasis on product expertise and/or industry knowledge Practical working knowledge of SaaS solutions, implementations, and technical concepts Prior hands-on experience in a radiology or imaging environment, including familiarity with radiologist reporting workflows Strong organizational skills to prioritize competing priorities and deliver outcomes on a timeline Ability to engage clinical stakeholders with credibility, adapting communication style to both technical and non-technical audiences
Vacancy posted 21 hours ago
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