Inside Claims Representative I

Inside Claims Representative IUnder close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures.• Candidates in proximity to Raleigh Branch office are preferred and will work from home.• Weekday evening shifts and/or Saturday shifts will be required based on business and service level needs.• The selected candidate will be required to obtain appropriate licensing within 45 days.• All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIE's requirement of 50 mbps download and 10 mbps upload.Duties and Responsibilities:Investigate and adjudicate claims within designated authority, ensuring compliance with appropriate statutory laws.Verify coverage, establish and maintain reserves, secure recorded statements, draft and process correspondence, reports and records.Obtain additional information as required to determine liability.Document claim files and facilitate processing of claims in collaboration with other departments.Assign outside experts when necessary to assist in investigation and in support of potential recovery.Qualifications:Minimum Educational and Experience Requirements: High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required. Bachelor's or Associate's degree preferred.Designations and/or Licenses: Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred. Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.Physical Requirements: Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%) Climbing/accessing heights; Rarely Ability to move over 50 lbs using lifting aide equipment; Rarely Driving; Never Lifting/Moving 0-20 lbs; Rarely Lifting/Moving 20-50 lbs; Rarely Pushing/Pulling/moving objects, equipment with wheels; Rarely