Hospitality Specialist

Now Hiring: Hospitality Ambassador | South San Francisco, CA (94080) Are you passionate about delivering exceptional customer service and creating outstanding guest experiences? We're looking for a Hospitality Ambassador to join a high-performing Site Services team supporting a dynamic corporate campus. Work Type: Fully Onsite (5 Days/Week) What You'll Do As the first point of contact for employees, visitors, and business partners, you'll deliver a premium, white-glove hospitality experience while supporting secure campus operations. Key Responsibilities Welcome employees and visitors with exceptional customer service Manage front desk and lobby operations Coordinate visitor check-ins, badge access, and host notifications Partner with Security to ensure campus safety and access compliance Support VIP guests, vendor deliveries, and special requests Handle phone inquiries and call center support Manage parking placards, Clipper Cards, lobby amenities, and logistics Support multiple lobby locations as needed Assist with document distribution, inventory, and process improvements What We're Looking For Required Qualifications Bachelor's degree (any discipline) 3–4+ years of experience in Corporate Hospitality, Concierge, Luxury Hotel, High-End Retail, or similar customer-facing environments Outstanding communication and interpersonal skills Strong customer-first mindset with excellent problem-solving abilities Ability to manage confidential information professionallyiret?no Proficiency with Microsoft Office and Google Workspace Comfortable learning new visitor management and call center systems Valid California Driver's License Additional Requirements Fully onsite in South San Francisco (No remote or relocation available) Ability to commit to a 12-month assignment Attend bi-weekly Thursday meetings (may extend until approximately 6:30 PM) Complete required safety certification within six months Interview Process If you're interested or know someone who would be a great fit, feel free to apply or send me a direct message #J-18808-Ljbffr Motion Recruitment