Maintenance Director

Maintenance Director (Field-Focused Leadership Role)

The Maintenance Director is a hands-on, field-first leader responsible for driving equipment uptime, wash quality, and team capability across a region.

This role is built around:

• 40% Training & Development
• 40% Hands-On Maintenance
• 20% Strategy & Planning

This is not a desk job. You will spend the majority of your time in the field—working on equipment, developing your team, and improving how maintenance gets done.

What You'll Own:

• Training & Team Development (40%)
• Lead from the field by training techs in real-time on equipment, troubleshooting, and best practices
• Build capability across your team—turn average techs into strong performers
• Partner with Operations to train site teams on preventative maintenance and basic troubleshooting
• Reinforce standards through hands-on coaching, not just meetings
• Help develop and improve training programs that actually stick
• Hands-On Maintenance & Field Execution (40%)
• Work directly on equipment alongside your team—diagnosing and fixing issues in real time
• Troubleshoot mechanical, electrical, pneumatic, and chemical systems
• Drive maximum uptime and wash quality across all sites
• Identify root causes of recurring issues and implement permanent fixes
• Set the standard for urgency, quality, and execution in the field
• Strategy & Planning (20%)
• Build simple, effective preventative maintenance routines that reduce downtime
• Use tools like MaintainX to support execution, tracking, and accountability
• Prioritize resources, parts, and labor across your region
• Partner with leadership on improvements that drive efficiency and ROI
• Continuously look for ways to improve systems, not just fix problems
• Operations Partnership
• Work closely with General Managers and Operations Leaders to keep sites running at peak performance
• Prioritize repairs that directly impact the guest experience
• Ensure alignment between maintenance and operations—one team, one wash
• Safety & Accountability
• Lead safety from the front—proper procedures, PPE, and clean work environments
• Identify risks early and take action immediately
• Ensure compliance with all company and regulatory standards

What We're Looking For:

• Strong mechanical and electrical troubleshooting experience (industrial, automotive, or similar)
• Proven ability to train and develop others in the field
• Comfortable working with your hands, tools, and equipment daily
• Experience with conveyors, pumps, motors, hydraulics, or similar systems preferred
• High ownership mindset—you take action and solve problems quickly
• Able to balance execution, people development, and planning without overcomplicating things

What Success Looks Like:

• Equipment is running consistently with minimal downtime
• Your team is stronger, more capable, and improving week over week
• Sites deliver a clean, dry, and shiny car

Requirements: All candidates considered for this position must submit a valid driver's license and successfully pass a company insurance review authorizing them to operate fleet vehicles. Insurance approval is required prior to the start date.