Bellman Valet 17.75 19.00

Competitive Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond hospitality by creating memorable experiences and lasting connections with our guests.

Its our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion enthusiasm and fun we love what we do!
We set the bar high and we are relentless in our pursuit to re-define hospitality.

BENEFITS PACKAGE

• Competitive Salary

• Team Member Hotel Discount Program

• Uniforms Provided

• Benefits - Health Dental Vision Life Insurance and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• Immediate eligibility for 401k and employer match

• Team Member Awards and Recognition programs throughout the year

• Food and Beverage Discounts

• Tuition Reimbursement

The Role

POSITION PROFILE

Greet all guests of the hotel assist with check-in and checkout help guests transport or retrieve personal items respond to inquiries and problems in an efficient courteous and professional manner to achieve maximum guest satisfaction.

ESSENTIAL RESPONSIBILTIES

• Be the first and last impression of our guests stay. Youll greet guests warmly handle luggage safely park and retrieve vehicles and share helpful information about the resort and surrounding area all with professionalism a positive attitude and a proactive approach to service.

Key responsibilities:

• • Greet guests within 30 seconds of arrival and deliver Aggressive Hospitality
  • Open vehicle and hotel doors check in arriving guests and explain parking and retrieval procedures
  • Park and retrieve vehicles quickly but cautiously staying composed under pressure and handling guest concerns
  • Provide bell services including room presentations and delivering or picking up items
  • Help guests with directions taxis reservations and other requests using strong knowledge of the resort and local attractions
  • Lead by example support teamwork and assist with assigning roles at the Account Managers direction
  • Accurately complete valet tickets (key tags folio vehicle location damage surveys) and keep all keys secured
• Ideal candidate: Someone who enjoys being on the move loves helping people and thrives on creating memorable welcomes and farewells.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• High school education or equivalent experience.
• Customer Service in a guest contact role preferred.
• Ability to communicate with guests respond to questions and inquiresknowledge of hotel services local area events and activities.
• Ability to drive vans limousines and automobiles and possess a valid drivers license and have an excellent driving record as verified by a Motor Vehicle Report preferred.
• Second language may be desired.
• Must be available eveninings weekends and holidays.

PHYSICAL DEMANDS

• Able to lift push carry 20 - 40 lbs. Stand continuously for long periods of time.
• Continuous Standing as needed
• Lift pull push bend and move items to support the hotel and outlets

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