Lifestyle Concierge

Lifestyle Concierge The Concours Club sets the new standard for automotive country clubs worldwide. The members-only motorsport facility blends high-tech driving, impeccable service, and luxury amenities within a spectacular resort setting. Located within minutes from the heart of Miami, this is the ultimate escape, where automotive collectors and enthusiasts can relax, connect, and share their passion. The world-class driving experience is now open to members. We are seeking a Lifestyle Concierge who is passionate about delivering exceptional hospitality and curating unforgettable experiences for our members. This role requires direct engagement across a variety of dynamic environments, ensuring seamless, personalized service. The ideal candidate will be highly adaptable, detail-oriented, and thrive in a fast-paced setting. A strong commitment to service excellence, excellent problem-solving skills, and flexibility with weekend availability and scheduling are essential. Key Job Responsibilities Deliver personalized, high-touch service by anticipating member needs and creating seamless, memorable experiences Maintain a visible and proactive presence throughout the facility, including the clubhouse and pit lane, to support members and guests Welcome members and guests with professionalism, warmth, and confidence, ensuring exceptional first impressions in alignment with club standards Actively listen and respond to inquiries, requests, and concerns with a timely, solutions-oriented approach, fostering strong member relationships Collaborate with hospitality, circuit operations, and logistics teams to ensure smooth daily operations and service delivery Support daily operations by maintaining cleanliness, organization, and readiness of all member-facing areas, including lounges, locker rooms, and circuit side spaces Manage member belongings and driving gear, including organization, storage, and proper handling. Accurately process food, beverage, and retail transactions, while supporting inventory organization and merchandising efforts Support execution of events, circuit days, and club programming, including setup and breakdown. Support inventory restocking and basic supply organization across hospitality areas. Monitor and restock inventory and supplies across hospitality areas Report operational issues, maintenance needs, or member concerns to appropriate team members in a timely manner Uphold luxury hospitality standards at all times to ensure a consistent, high-quality member experience and long-term satisfaction Skills & Qualification Proven experience in a service role in the hospitality industry At least 1 year of experience in an upscale or luxury setting Interest in motorsports, automotive, or high-performing environments strongly preferred Strong ability to multitask and remain composed in fast-paced environments Strong communication skills and a positive, service-oriented attitude Polite and confident with a great deal of patience Basic familiarity with POS or reservation systems is a plus High School Diploma required Bachelor's Degree in hospitality or a relevant field is a plus Must be 18 years of age or older Willingness to work variable schedules, evenings, and weekends Work Environment This job is usually performed indoors and outdoors in a controlled environment within an active motorsports resort and involves a high level of noise. The environment includes exposure to live circuit operations, high-energy events, and variable conditions. This job has intermittent levels of high stress. Physical Demands Ability to stand for long periods of time, bend, reach, and carry 25+ pounds. Position Type/Expected Hours of Work This is a part-time position. The Lifestyle Concierge is expected to work an alternating schedule, including nights, weekends, holidays, and operational event days. The Concours Club