Lead Patient Services Rep

Job Responsibilities Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multi task and work in a team environment. This individual serves as a lead and the front‑line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co‑pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. Experience Required 3 years experience in a medical environment required. Some knowledge of medical insurances preferred. Leadership experience preferred. Computer literate, excellent communication and customer service skills. Education Requirements High School Diploma or equivalent required. License / Certification Requirements All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E‑Commerce. Benefits Health, dental, vision, life, disability, and retirement coverage. Full and part‑time employees receive a comprehensive benefits program. Opportunities for career growth through professional development. Salary USD $21.00 – USD $33.00 per hour. #J-18808-Ljbffr Cooper University Health Care