Dining Services Supervisor (Days and Hours vary)-Full-time

Location 300 WESTMINSTER CANTERBURY DR,WINCHESTER, VA, 22603-4216,United States Base Pay $18.01 - $24.02 / Hour Employee Type Non-Exempt SHENANDOAH VALLEY WESTMINSTER-CANTERBURY POSITION DESCRIPTION TITLE: Dining Services Supervisor DEPARTMENT: Dining Services RESPONSIBLE TO Director of Dining Services/Asst. Director of Dining RESPONSIBLE FOR Bistro and Front-Line Staff JOB SUMMARY Coordinates and directs all facets of Dining Services during Production hours. Includes supervision of staff, monitors all dining rooms, oversees preparation of food and acts as communication point for Dining Services Department and other duties assigned by Manager. REQUIRED EDUCATION, EXPERIENCE, SKILLS, LICENSURE High School Diploma/GED or equivalent work experience required. Previous supervisory experience in Food Service preferred. Certified Food Service Manager in Sanitation preferred. JOB REQUIREMENTS Support the mission and purpose of SVWC. Support the Board of Trustees and Administration. Present a professional, caring image. Employment and annual Tuberculosis testing as required by Virginia State Licensure. Strongly encouraged to be up to date with COVID19 vaccinations. Must attend annually mandatory in‑services required by the State Licensure and all other mandatory in‑services and/or meeting required by other regulatory agencies and/or by SVWC. Follows and supports the policies and procedures established by SVWC. Promotes positive language and culture change understanding for all older adults. ESSENTIAL DUTIES/RESPONSIBILITIES Coordinates, trains and directs the work of all staff. Provides program guidance daily to all DS staff in all service points to ensure SVWC DS standards are met. Monitors preparation and service of all food for quality, quantity and temperature at lunch and dinner. Circulates in all the dining service venues during mealtimes to optimize resident satisfaction. Works w/DS management team to work as both an opening and closing supervisor. Ensures compliance with Federal, State, and SVWC policies and procedures. Maintains all FOH required audits for DS. Communicate with other Dining Services Supervisory staff daily. Completes bi‑weekly schedule for Bistro, Care, Tavern and MDR in coordination with managers. Documents Training and Performance Issues. Addresses Resident Complaints and Service recovery in real time. Updates menus and Point of Sale system as necessary. Works w/DS management team to ensure proper opening, daily and closing operational standards are adhered to by DS staff. Must be dressed in appropriate and complete uniform which is neat and clean. Works w/FOH DS management to ensure all catered events are 100% up to expected standards. Participates in Management meetings and contributes to department strategy. Other duties as assigned. AUTHORITY To train, and direct those for whom responsible. To make administrative decisions within the guidelines of the mission, policies and procedures established by SVWC. UNIVERSAL PRECAUTION RISK CLASSIFICATION Category A: The person holding this position understands Universal Precautions Risk. Classification categories apply to this position, and the individual may be exposed to AIDS, HIV, and Hepatitis B viruses. Tasks involve exposure to blood, body fluids, or tissues. All procedures or other job‑related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or potential for spills or splashes of them, are CategoryA tasks. PHYSICAL REQUIREMENTS Must be able to visually identify and discern printed words on either typewritten pages or computer screen. Must be able to identify and differentiate colors. Must have depth perception within normal ranges. Must be able to respond to spoken words and other auditory sounds including the ringing of telephone or beepers and monitors. Must be able to respond and communicate orally by telephone. Must be able to push and maneuver carts/stretchers/space savers loaded with weights of 10 pounds. Heavy lifting required (over50 pounds occasionally and10 pounds repetitively from ground level shoulder height). Must be able to use, operate and interpret information from equipment in work area. Must be able to verbally communicate in the English language directly and over the telephone and be understood. Must have mobility for all parts of the body, walking, bending, lifting, reaching above head and use of hands. Must be able to kneel or squat for 4 of an 8‑hour shift. Must be able to walk continually for 7 hours. Must be able to stand and/or mobilize by walking for 98% of an 8 hour shift. Some tasks may require sitting for 2% of the workday. Must have manual dexterity, fine motor skills (typing, computer, etc.). WORKING CONDITIONS May be required to work near or with voltages (up to480 volts AC). May have to work in hot (over90 degreesF) or cold (under0 degreesF) environment. Must be able to work under stress. Must be able to work overtime. Must be able to work a rotating shift. Must be able to work “on call.” Must be able to deal with verbally and physically combative residents. Must be able to utilize or wear protective equipment or apparel in accordance with OSHA standards. MENTAL CAPACITY Must have mental capacity to fulfill the requirements of the job including problem solving, logic, communication and numerical calculations. Must be able to read and understand written instructions in English. Accurate recall and memory. Must be able to use judgment in making decisions and choices. Ability to analyze numbers and make basic mathematical calculations. NOTE This job description is not intended to be all-inclusive. An employee will also perform other reasonably‑related job responsibilities as assigned by management as required. Shenandoah Valley Westminster-Canterbury reserves the right to revise or change job duties or working schedules as the need arises. Moreover, management reserves the right to change job descriptions, duties or schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written contract of employment. #J-18808-Ljbffr