Sr. Technical Program Manager

Job Description

Job Description

Description:

Please note: Visa sponsorship is not offered and applicants must be a U.S. Citizen.

ABOUT PEOPLEONE HEALTH:

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.

JOB SUMMARY:

As a Senior Technical Program Manager (Sr. TPM) at PeopleOne Health, you will play a critical role in driving the execution and delivery of a complex portfolio of technical initiatives spanning governance, risk, and compliance (GRC), security, workforce collaboration & productivity, and core infrastructure. Partnering closely with the Chief Technology Officer (CTO), Head of Infrastructure, Head of Program Management, and General Counsel/Compliance, you will lead large-scale cross-functional programs that strengthen our technical foundation, ensure strict regulatory alignment, and optimize organizational efficiency.

The Sr. TPM must possess the unique ability to bridge the gap between deeply technical infrastructure concepts and non-technical business needs. A significant focus of this role will be driving enterprise-wide adoption and change management, ensuring that new security, GRC, and infrastructure initiatives are smoothly rolled out and embraced by PeopleOne Health employees across both our corporate offices and clinical care centers.

SUPERVISORY RESPONSIBILITIES:

This position provides supervision to others: No

ESSENTIAL JOB FUNCTIONS:

Program Management & Portfolio Execution

• Partner with the CTO, General Counsel/Compliance, and Head of Infrastructure to scope, plan, and drive the end-to-end execution of technical programs within the infrastructure, GRC, and security portfolios, managing complex timelines, resources, and dependencies
• Thrive in a dynamic, fast-paced environment by continually assessing new information and rapidly adapting program strategies, scope, and timelines to meet changing organizational priorities
• Utilize advanced technical project management methodologies and tools (example: Vanta, Monday, Jira, etc..) to track progress, predict risk, and implement proactive mitigation strategies
• Establish a flexible and responsive framework for program governance, allowing the team to quickly reprioritize workstreams without sacrificing compliance or stability
• Proactively manage the downstream impacts of shifting technical priorities, acting as the primary change management agent to shield or prepare corporate and clinical staff for changes
• Present comprehensive program strategies, development updates, and risk mitigation plans to senior leadership, including the CTO, General Counsel/Compliance, and executive stakeholder

GRC, Security & Regulatory Compliance

• Partner with the General Counsel/Compliance, CTO, and Head of Infrastructure to execute programs that align PeopleOne Health’s systems with healthcare regulations (HITRUST, HIPAA, SOC 2, and data privacy frameworks)
• Partner with the Head of Infrastructure to support the technical delivery of audit readiness, security controls implementation, remediation plans, and continuous compliance monitoring workflows.
• Partner with technical, compliance, and business leads to design and execute comprehensive communication and change management plans for new regulatory mandates, ensuring smooth rollouts that minimize operational friction for corporate and clinical staff

Stakeholder Engagement & Cross-Functional Collaboration

• Act as a bridge connecting the Technology and Compliance departments with our functional teams, facilitating clear translational communication to align complex compliance mandates with day-to-day corporate and clinical operations.
• Design and execute comprehensive change management and communication plans to support the rollout of new technical tools, security protocols, and infrastructure changes, minimizing disruption to clinical operations and corporate workflows.
• Engage proactively with clinical leads, corporate operations, and technical teams to gather business requirements, validate solutions, and build long-term alignment

Infrastructure & Productivity Optimization

• Oversee enterprise-wide technical initiatives aimed at improving corporate productivity, internal technical tools, and workforce collaboration environments
• Support vendor evaluations, technical implementations, and third-party integrations critical to the IT infrastructure ecosystem

SKILLS & ABILITIES:

• Technical program experience: Deep knowledge of technical program management principles with a proven ability to lead multi-layered infrastructure or compliance initiatives
• GRC & Security Knowledge: Strong familiarity with healthcare security frameworks, IT general controls (ITGC), audit frameworks, and industry compliance standards (e.g., HIPAA, HITRUST)
• Strategic & Analytical Thinking: Exceptional ability to decompose ambiguous, high-level business and compliance mandates into structured, execution plans
• Communication & Influence: Exceptional communication and interpersonal skills, with the ability to engage, negotiate with, and influence executive stakeholders (CTO, General Counsel/Compliance) and deep technical experts alike
• Training/Change Management: Proven ability to explain complex technical risk, compliance requirements, or architectural changes in a clear, digestible manner to non-technical stakeholders and frontline clinical staff
• Adaptability: Ability to remain resilient and effective in the face of ambiguity; comfortable leading teams through rapid pivots as new information, compliance mandates, or technical requirements emerge
• End-User & Operational Focus: Demonstrated ability to execute infrastructure and productivity programs with a strong focus on enhancing employee efficiency and system usability

EDUCATION & CERTIFICATIONS :

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related technical field
• Preferred Certifications: PMP, PgMP, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or Agile/Scrum certifications

EXPERIENCE:

• Minimum of 5 years of experience in technical program management, specifically running GRC, IT security, or enterprise infrastructure programs within a regulated environment
• Experience working within the healthcare, health tech, or health insurance sector is highly preferred
• Proven track record of successfully launching complex technical frameworks, managing audit cycles, and scaling secure systems infrastructure
• Demonstrated experience partnering directly with C-suite and executive technology leadership to drive portfolio strategy

PHYSICAL REQUIREMENTS:

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)

• Office or other indoor work with minimal physical demands such as occasionally lifting/moving materials less than 25 pounds.