Senior Application Support Engineer (Legal Technology)

Senior Application Engineer (Legal Technology) Salary: $135k-$170k + bonus Available in the following locations: Dallas, TX / Austin, TX / Chicago, IL / Philadelphia, PA / Miami, FL / NYC, NY / Boston, MA / DC area / Nashville, TN / Los Angeles, CA / Salt Lake City, UT / Houston, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor’s degree or equivalent practical experience 6+ years of experience in advanced application support, configuration, or innovation focused technical roles Strong expertise with e discovery and litigation technology platforms (e.g., Relativity Server/One, Reveal, BrainSpace) Experience working with emerging AI and automation technologies Solid understanding of application and data integrations, including APIs, ETL, and data pipelines Hands on experience with Microsoft SQL, Linux environments, REST APIs, and PowerShell scripting Responsibilities Configure and optimize legal and litigation technology solutions to meet advanced firm requirements Lead the integration of cloud and on premises data sources into SaaS platforms Serve as a senior escalation point, providing Level 3 application support and resolving complex Level 2 issues Partner with vendors to ensure alignment with firm standards, best practices, and efficiency goals Manage system upgrades, conversions, and enhancements in coordination with non-IT business partners Ensure all applications comply with security, governance, and compliance standards Create and maintain detailed technical documentation covering configurations, integrations, and troubleshooting Act as a subject matter expert for technology initiatives within Litigation Practice Delivery Provide operational support, including participation in a shared-on call rotation #J-18808-Ljbffr Request Technology, LLC