IT Principal - AI Enablement Office (Forward Deployed Engineering)

Help Shape the Future of AI at The Cigna Group

The AI Enablement Office is building the next generation of AI-powered capabilities that transform how we serve our customers, patients, providers, and employees. We are looking for an IT Principal, Forward Deployed Engineering leader, who thrives at the intersection of business strategy, technology, and innovation.

In this role, you will partner directly with senior business leaders to uncover opportunities, solve complex challenges, and rapidly translate ideas into AI-enabled solutions that deliver measurable value. If you enjoy bringing clarity to ambiguity, influencing outcomes, and turning emerging technologies into real business impact, we'd love to hear from you.

Responsibilities

• Partner with business leaders to identify strategic opportunities where AI and GenAI can improve outcomes, efficiency, and user experiences.
• Lead discovery efforts that define business problems, evaluate opportunities, and shape AI-enabled solution strategies.
• Translate complex business challenges into actionable product, technology, and delivery roadmaps.
• Accelerate innovation by developing proofs of concept, MVPs, and pilot solutions that demonstrate value and feasibility.
• Collaborate across architecture, engineering, data, governance, and platform teams to drive successful solution delivery.
• Create reusable AI capabilities, frameworks, and assets that enable broader adoption across the enterprise.
• Influence stakeholders and senior leadership through clear recommendations, business cases, and value-driven storytelling.
• Define success measures and track business, operational, and user outcomes throughout the lifecycle of an initiative.
• Support the transition of successful pilots into sustainable, scalable production solutions.
• Serve as a trusted advisor on AI trends, emerging technologies, and innovation opportunities.

Required Qualifications

• 10+ years of experience in technology, digital transformation, product development, consulting, solution delivery, or a related field.
• Demonstrated success leading complex, cross-functional initiatives from strategy through implementation.
• Strong knowledge of AI, Generative AI, cloud platforms, data technologies, and modern software engineering practices.
• Experience partnering with senior business leaders to define objectives, influence decisions, and deliver measurable outcomes.
• Exceptional problem-solving, communication, and stakeholder management skills.
• Proven ability to navigate ambiguity, establish priorities, and drive execution in fast-paced environments.

Preferred Qualifications

• Experience with Generative AI platforms, AI agents, large language models (LLMs), machine learning, or intelligent automation solutions.
• Background in consulting, product management, solution architecture, innovation, or emerging technology organizations.
• Experience delivering enterprise-scale AI, automation, or digital transformation programs.
• Familiarity with healthcare, insurance, pharmacy, or other highly regulated industries.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.

What Success Looks Like

• AI solutions that deliver measurable business outcomes.
• Rapid progression from discovery to validated MVPs and pilots.
• Strong adoption and value realization across business partners.
• Increased reuse of AI assets, capabilities, and patterns across the enterprise.
• Successful transition of innovations into scalable production ownership.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 144,400 - 240,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email View email address on aiapply.co for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.