Mercedes-Benz Service Assistant

Mercedes-Benz of Beverly Hills

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world-class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to become part of the nation’s #1 family-owned automotive group. We are seeking a Service Assistant who is professional, organized, and passionate about delivering exceptional support to both our guests and service team.
The Service Assistant plays an important role in supporting the day-to-day operations of the Service Department by assisting Service Advisors, communicating with guests, coordinating vehicle flow, and helping ensure a smooth and efficient service experience from arrival to delivery.
Greet guests in a professional and welcoming manner upon arrival to the Service Department
Support Service Advisors with administrative and operational tasks throughout the day
Help maintain organization of repair orders, keys, and service documentation
Communicate with guests regarding basic service updates, appointment confirmations, and follow-up needs
Assist in maintaining a clean, organized, and guest-focused service drive environment
Support scheduling activities and help ensure timely guest assistance
Work collaboratively with Service, Parts, and Sales teams to support dealership operations
Uphold company standards for professionalism, guest service, and attention to detail
Prior customer service, administrative, hospitality, or dealership experience preferred
Comfortable using computers and dealership software systems
Health insurance
Dental insurance
Flexible spending account
Life insurance
Disability insurance
At Mercedes-Benz of Beverly Hills, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.
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Vacancy posted 2 days ago

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