Clinical Operations Resident

Job Summary The Clinical Operations Residency is a post‑graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient‑oriented medication therapy management (MTM) services. Essential Duties & Responsibilities Develop and maintain clinical rules for the Insight™ Clinical Engine Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations Gain experience and act as a clinical liaison in the following areas: Quality assurance Data management Sales and marketing Research Network training and support Co‑manage clients from a clinical perspective, including attending calls and pulling supporting reports Assist in call follow‑ups and answer client questions Manage the creation of Feature Interventions Participate in national industry meetings, trade shows, and client visits as needed Manage the Clinical Task Queue Complete projects and present at the IPA Annual Meeting and IPA Advance Practice Forum Develop content and present topics in Clinical Rounds pharmacist training sessions Demonstrate end‑to‑end understanding of the identification process Demonstrate ability to navigate reports and pull accurate information Qualifications Knowledge & Requirements Eligible for pharmacist licensure in the United States; Iowa preferred (must be licensed within 120 days of hire date) Proficient in Microsoft Office products Strong organizational and time‑management skills Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities Excellent communication and interpersonal skills Highly organized with strong attention to detail Solution‑oriented mindset Prioritization and goal‑setting skills Adaptable to learn new processes, concepts, and skills Professionalism and good judgment at all levels of an organization Travel Requirements Domestic and/or International travel, up to 25% of work time. Education & Experience Requirements Minimum level of education: Doctorate (Doctor of Pharmacy degree from an ACPE‑accredited College of Pharmacy) Physical Requirements Frequent sitting in a stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of the body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing up to 25 lbs. Benefits Medical, Dental and Vision Plans Voluntary Benefits

HSA & FSA

Fertility & Family Planning Benefits Paid Parental Leave Adoption Assistance Program Employee Resource Groups Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non‑exempt associates 11 Paid Holidays Corporate Wellness Program 401(k) Roth Option available – immediate eligibility 401(k) Employer Match Seniority Level Internship Employment Type Full‑time Job Function Research, Analyst, and Information Technology Industries Hospitals and Health Care Additional Information Referrals increase your chances of interviewing at Outcomes® by 2x. Get notified about new Clinical Operations Specialist jobs in West Des Moines, IA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Outcomes®