CURAM Business Analyst

CURAM Business Analyst

The Client requires the assistance of contract resources to serve as a Curam Business Analyst for the North Carolina NCFAST Program to support the development and implementation of North Carolina Families Accessing Services through Technology for child services project. This position will be responsible for managing IBM Cram business analysis work or projects with distinct deliverables to a solution.

Tasks include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas for child services, in support of implementation of a comprehensive case management solution utilizing the Cram Business Application Suite; and utilizing knowledge of the Cram software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Knowledge and experience with Cram workflow and rules in child services modules.

Skills:

Experience designing within the Cram software suite.

Experience with problem identification and integration of technical skills to resolve issues.

Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users.

Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency.

Ability to independently identify and develop solutions.

Understand Cram Case Management functionality and associated business processes of a Social Security organization.

Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam.

Ability to establish and maintain effective working relationships with customers.

Ability to organize, prioritize and follow complex and detailed technical and financial procedures.

Experience in business application consulting or development.

Curam V6 Certification

Experience leading JAD sessions

Experience in mapping requirements to standard features and functions

Knowledge and experience with Curam workflow and rules in Curam Child Services Modules

All your information will be kept confidential according to EEO guidelines.