Key Accounts Supply Chain & Customer Operations Analyst

Key Accounts Supply Chain & Customer Operations Analyst

Date: May 9, 2026

Location: Denver, CO, US, 80202 Rochester Hills, MI, US, 48309

Company: Gates Corporation

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations. Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

Essential Duties and Responsibilities

What to Expect As an innovation leader, we seek ambitious, forward?thinking, open?minded, and well?rounded individuals to join our global team. Based at a Gates location in the United States, the Key Accounts Supply Chain & Customer Operations Analyst serves as a primary liaison for key data center and strategic customer accounts, integrating customer service excellence with supply chain performance to support high?volume, high?priority product lines. In this role, you will strengthen relationships between key customers and internal functionsincluding Supply Chain, Customer Service, Demand Planning, QA, Regulatory, Manufacturing, and Commercial teamswhile independently managing customer account needs, supporting supply/demand alignment, and ensuring superior delivery and service outcomes.

Key Responsibilities

• Customer & Account Management
• Supply Chain & Operations Planning
• Performance Metrics & Continuous Improvement

Requirements and Preferred Skills

Required Minimum 7 years of experience in manufacturing, supply chain, demand planning, customer service, planning, or order fulfillment. Past procurement experience a plus. Bachelor's degree in Business, Operations, Supply Chain, or related field (or 8+ years of equivalent applicable experience). Proficiency in Microsoft Word and Excel; familiarity with databases. Self-driven and comfortable working in fast-paced environment. Strong written and verbal communication skills with confident decisiveness and proactive problem?solving capability. High attention to detail and strong time?management skills. Legally authorized to work in the United States without company sponsorship. Ability to travel up to 25%.

Preferred Experience supporting multiple manufacturing site locations. Oracle system experience (VCP/Oracle preferred). Advanced Excel skills. SQL or database experience. Experience in a fast?paced customer service or operations environment.

PAY & BENEFITS

Full-Time Salary Range: $120,000 - $140,000

Relocation is not provided

Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire

Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued

401(k): 3% company contribution and additional 3% company match

Tuition Reimbursement

WHY GATES?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

WORK ENVIRONMENT

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law. While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to work with objects, tools, or controls; and use office equipment including computers, telephones, and/or copiers/scanners. The employee must frequently lift and/or move up to 10 pounds. For individuals assigned and/or hired to work in Colorado, Gates is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to the candidate's relevant experience, qualifications, skills, competencies, and proficiency for the role.