System Administrator III

System Administrator III

Reports to: Director of Technology

Pay Grade: Adm/Professional - PG6

Dept/Campus: Technology

Wage/Status: Exempt

Days: 240

Primary Purpose

The employee will provide the role of systems administrator and technical operations. Duties will include but not limited to maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, and data center infrastructure. The employee, under the direction of the Director of Technology, will also provide management support for the system administration team and supervise the systems division.

Qualifications

Bachelor's Degree or equivalent combination of education and experience in IT related area preferred

MCSA, MCSE (Preferred)

Special Knowledge/Skills

• Knowledge of a broad range of relevant multi-user systems, applications, and/or equipment.
• Skilled in planning, design, installation, testing, and modification of basic systems or supporting subsystems.
• Possesses specialized skills in the use of one or more programming languages specific to the assignment.
• Ability to analyze and interpret information systems proposals of limited scope and impact or assist with analysis of larger projects; ability to develop according to a specified set of requirements and deliverables.
• Ability to specify and develop computer programs or subsystems of limited scope and impact using a range of programming languages.
• Knowledge of network hardware and software applications
• Knowledge of current technological developments/trends in area of expertise.

Experience

• 2+ years of experience performing system installation, upgrades, management and maintenance
• 2+ years of experience of server administration and support preferred

Essential Job Functions

• Conduct detailed systems analysis to define software requirements. Perform all phases of software development, including analysis, design, writing code, testing, and implementation, and ensure that developed software is designed to meet technical and user requirements.
• Analyze system hardware and software problems and develop technical solutions.
• Write and maintain detailed systems documentation including user and technical manuals.
• Work with stakeholders and users to determine programing needs, clarify requests, translate user and systems requirements into functional technical specifications, and provide technical assistance.
• Act as a liaison between developers and end users to ensure technical compatibility and satisfaction.
• Provide programming-related support for administrative applications (e.g., student, payroll, finance, personnel).
• Coordinate business systems-related issues with regional educational service center staff, including identification of and assistance with the resolution of program problems, design of systems enhancements, and implementation of system enhancements.
• Strong working knowledge of Microsoft server and Microsoft Active Directory
• Experience with virtualization platforms, such as VMware vSphere and Microsoft Hyper V
• Knowledge of identity access management tools
• Ability to communicate with users outside the department with tact, good judgment and confidentiality
• Strong knowledge of data privacy and security requirements and procedures
• Strong knowledge of disaster recovery, data safety and integrity, and development of bulk import/export procedures
• Comply with policies established by federal and state law, State Board of Education rule, and local board policy
• Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements for the position

Supervisory Responsibilities

• Oversee the systems administrator team, providing leadership, coaching and performance management
• Plan, direct and develop system administrator team; assign and monitor tasks
• Lead troubleshooting and root cause analysis to prevent recurring issues
• Evaluate vendors, manage software licensing, and ensure compliance with technical and local/state/federal requirements
• Manage projects, budgets and resource allocation for IT initiatives
• Ensure alignment of technical operations with district objectives and compliance standards

Professional Conduct

• Maintain professional interactions with staff, parents, community and visitors
• Demonstrate the ability to remain calm and withstand pressures
• Demonstrate flexibility to change in routine and adapt quickly to changing situations
• Demonstrates respect, courteousness to peers and visitors, and assist fellow workers willingly

Equipment Used

Personal/laptop computer, printer, copier, fax machine, shredder, calculator, and telephone, electronic mobile devices, projector, display monitor computer, related repair and other technology equipment

Physical Demands /Mental Demands/ Environmental Factors

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

There will also be extensive travel to district sites as assigned. Regularly sit, talk or hear; frequently required to use hands to finger, handle, or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 10-50 pounds; occasionally required to stand, walk reach with hands and arms; vision abilities include close vision; and color vision, regularly work with frequent interruptions, maintain emotional control under stress; the noise level is usually moderate. Some weekends and evening hours may be required.

Work environment includes typical computer related noise levels and paper and equipment generated dust. Exposure to video display terminals occurs on a regular basis. Incumbent is on call to provide support services during off hours. Periodically scheduled night and weekend work is required. Learned physical skill is required for keyboarding and use of peripheral equipment.

Employees carry out system and network administration functions independently, with a sound understanding of the interactions between hardware, operating system software and network operations and the design and administrative requirements to ensure an efficient, reliable, secure infrastructure.

The employee is expected to bring projects to conclusion, including development of operating procedures, instruction and training, and required documentation. Work is performed, and technical decisions made with some latitude for independent judgment. Regularly perform multiple, highly complex tasks with a need to periodically upgrade skills in order to meet changing job conditions and compliance with legal guidelines.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

College Station ISD does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The district provides equal access to the Boy Scouts and other designated youth groups.