PRODUCE/GM CLERK
Ralphs
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Minimum
- 18 years of age
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Current food handlers permit (where applicable) once employed
- Produce experience
- Promote trust and respect among associates.
- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
- Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.
- Prepare fruit and vegetable platters/trays.
- Offer product samples.
- Inform customers of produce specials.
- Review/inspect products for quality and freshness and take appropriate action with those items.
- Recommend produce items to customers to ensure they get the products they want and need.
- Regularly lift up to 30 pounds.
- Keep current with present, future, seasonal and special ads.
- Help to control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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