Technical Trainer

Technical Trainer

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

A Technical Trainer delivers instructor-led and interactive online training to educate and empower customers to successfully design, deploy and use Crestron technology. The role must stay current on assigned Crestron technologies to build subject matter expertise and collaborate closely with peers to provide constructive feedback on course materials and support continuous improvement.

Responsibilities:

• Deliver foundational technical training courses through Instructor-Led Training (ILT) and Interactive Online Training (IOLT) formats.
• Prepare training rooms, online learning environments, and related resources prior to the start of each class.
• Develop exam questions and grade student assessments to measure learning outcomes.
• Collaborate with curriculum developers to ensure courses meet student learning needs.
• Apply professional training techniques designed for adult learners to enhance course effectiveness.
• Support Crestron seminars, trade shows, and Crestron Training Masters events.
• Perform other duties and responsibilities as assigned.

Requirements:

• Bachelor's Degree in Computer Science, Electrical Engineering, or related field required
• 2–4 years' experience in audio, video and informational design/integration, rental & staging, or related industry
• 1-3 years working with Crestron Systems
• 0-2 years Technical Training experience
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment while remaining flexible and responsive to critical issues.
• Excellent verbal and written communication, presentation, teaching, and interpersonal skills.
• Ability to present technical information in an engaging and compelling manner
• Ability to quickly learn and apply technical information
• Passion for helping others learn and commitment to serving as a strong product advocate
• 10% travel

Per applicable state requirements, the annual pay range for this position ($62,500 - $89,000) which consists of base salary and target sales incentive (subject to performance), reflects the hiring range for candidates performing the role in those specific states. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers. At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together. EOE/M/F/D/V *No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.