Operational Support Specialist

Overview

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security Services is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Job Details

First Coast Security is a professional security company looking for those that take pride in themselves and what they do. We are recruiting for Operational Support Specialists to support our operations management team. The Administrative Support Specialist provides professional administrative support in the day-to-day operations of the office and assists the team with a variety of administrative tasks. As an Operational Support Specialists, you will be a subject matter expert on administrative and management programs and will be expected to organize, manage, improve services, processes, plan and prioritize the work of subordinate staff.

Essential Duties and Responsibilities

• Field and fill all guard force call offs.
• Create weekly schedules for all our field locations.
• Input certifications into FCS's Compliance Tracker.
• Generate reports from data provided as assigned.
• Handle all escalations from guard force during off hours.
• Maintain all compliance issues regarding payroll and invoicing.
• Provide project support and other administrative support as required.
• Process Weekly and Commission Payrolls through e-HUB and WinTeam.
• Ability to adapt to shifting priorities and timelines, while maintaining a critical eye for detail.

Skills/Abilities:

• Ability to work well within a team.
• Must be able to work with minimal supervision.
• Good timekeeping and an ability to meet strict deadlines.
• Ability to quickly absorb product knowledge, process information, and apply appropriately.
• Excellent communication (oral & written), interpersonal, organizational, and presentation skills.
• Highly motivated, enthusiastic, hands on, organized with strong ability to manage competing priorities in a dynamic environment.

Qualifications

• Manager experience preferred.
• HR/Payroll experience preferred.
• Fully computer literate and competent with all office applications
• Associates Degree in finance, business administration, or a closely related field preferred.

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Certification Requirements

• Valid Drivers License

Education Requirements

• High School Diploma or GED

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance