Assistant Site Manager - Flying Ace Express Car Wash

Job Description Job Description Location: 11346 Princeton Pike, Cincinnati, Ohio, 45246 Job Description: Become a part of our team and earn a competitive hourly rate of $22.00, with theadditionalopportunity to qualify foradditionalincentives based on site performance. As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey. At Flying Ace Express Car Wash ,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond. WhyYou’llLove Working Here Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program. Secure future: 401k with up to 4% company match. Recognition programs Ongoing training and professional development Unlimited Wash Club membership 50% off retail items Company-provided uniforms Educational reimbursement Paid vacation (per Employee Manual) Where Clean Cars Begin: Your Role As an Assistant Site Manager, you willassistthe site manager to ensure the store isoperatingand exceeding customer service needs. You will alsofocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to: Maintain high-quality day-to-day on-site store operations. Lead with integrity and foster a culture of respectful accountability. Strive to exceed sales goals and store growth. Assist with Recruiting, developing, and motivating teams to deliver the company’s mission. Successful management of labor and staff scheduling Effective P&L management through monitoring of chemicals, utilities, and other expenditures Maintain quality assurance throughaccurateQuality Control checks. Follow standard procedures for cash management to include daily reconciliations, audits, and deposits. Monitor inventory and supplies andassistwith orders. Ensure adherence to all safety protocolsand standardoperating procedures. Properly address all customer escalations in a calm and collected manner. Learn washprocessand equipment to expand theknowledgebase. Further growth through educational/training opportunities Perform other related duties asrequiredand assigned. WhatYou’llNeed to Shine High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of 1year ofleadership experience. At least 2 years of customer service experience, including de-escalation tactics. Basic IT and computerproficiency, including POS systems and Microsoft Office. Ability to work flexible hours, including weekends. Strong verbal communication skills to effectivelyengage withcustomers. Capability to provide and follow clear directions. Ability to close the site at least two nights per week and open as needed. Ability to coach, mentor, and train Present professional image according to appearance guidelines Work Environment and Physical Demands Required to stand and move throughout the site for the entire shift. Ability to work on your feet for an entire shift in a fast-paced environment. Ability to work outside in all weather conditions. Ability to lift 25lbs. Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.