Assistant Manager
Duffy's Sports Grill
Assistant Manager Job Description Reports to: General Manager/Regional Manager Job Summary: Responsible for planning, directing, and coordinating operations and non-management personnel. Ensure adherence to Duffy's brand standards, employment policies, health and safety standards and financial performance.
Major Areas of Responsibility:
Major Areas of Responsibility:
- Monitor all restaurant operations and conditions to ensure the quality of the product and guest services.
- Monitor job performance; food and labor costs, budgets, and sales; labor payroll sheets.
- Display good judgment.
- Maintain a positive attitude and professional approach to coworkers and customers.
- Demonstrate coaching/counseling skills.
- Display a strong sense of urgency.
- Delegate and follow-up.
- Is approachable to team players.
- Embrace 100% responsibility.
- Model the Core beliefs.
- Relationship building.
- Ensure FOH execution of standards.
- 100% table visits - Effective resolution table visits
- Prioritize guest relations.
- Strong floor presence.
- Expectation for positive review percentages on Customer Relationship Management (CRM) platform.
- Hold effective pre-shifts.
- Knowledgeable of all food specs.
- Complete a line/temp check.
- Write a prep list.
- Place an order, adhering to pars, through food distribution company (Sysco).
- Understand the delivery order error rate.
- Basic interviewing skills.
- Train/work closely with the FOH Trainers.
- Write schedules for all employees.
- Anticipate staffing needs.
- Write floor plans for servers.
- Utilize Hot Schedules/labor proforma/logbook/templates.
- Utilize iControl for sales, item trends, labor, overtime, etc.
- Maintain department labor standards.
- Open and close store using checklists.
- Run an effective wait.
- Knowledge of FOH manager computer functions.
- Health inspection compliance, FOH cleanliness/sanitation.
- Comply with restroom standards.
- Strong MVP and Paytronix knowledge.
- Basic R&M knowledge.
- Enter all food invoices and import Sysco invoices.
- Involved in local store marketing initiatives.
- Basic P&L knowledge.
- Handle cash transactions, comps, or voids, and amounts of cash in drawers.
- Understand S pecific M easurable A chievable R elevant T ime-bound (SMART) goals.
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Initiative - Job requires a willingness to take on responsibilities and challenges.
- Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
- Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity - Job requires being honest and ethical.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Social Orientation - Job requires preferring to work well with others rather than alone.
- Stand for long periods of time.
- Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
- Repeat the same movements.
- Walk or stand for long periods of time.
- See details of objects that are less than a few feet away.
- See details of objects that are more than a few feet away.
- See differences between colors, shades, and brightness.
- Understand the speech of another person.
- Speak clearly so listeners can understand.
- Use stomach and lower back muscles to support the body for long periods without getting tired.
- Keep your hand and arm steady while moving.
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
- Bend, stretch, twist, or reach out their body.
- Be physically active for long periods without getting tired or out of breath.
- Focus on one source of sound and ignore others.
- Hear sounds and recognize the difference between them.
- Use muscles to lift, push, pull, or carry heavy objects.
- Use muscles for extended periods without getting tired.
- Determine the distance between objects.
- Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
- React quickly using hands, fingers, or feet.
- Add, subtract, multiply, or divide quickly and correctly.
- Multitasking different work activities and shifting attention from one task to another.
- Heavy lifting up to 40 lbs.
- Occasionally exposed to toxic or caustic chemicals.
- Occasionally exposed to extreme cold and/or heat (non-weather).
- Available to work days, nights, weekends, and holidays.
Vacancy posted 2 days ago
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