Banquet Captain

Banquet Captain

The Banquet Captain will work closely with the Hotel's Food and Beverage Department, both front-of-house and back-of-house. This position leads & services banquet functions for the hotel. Responsible for leading the banquet team during banquet functions to ensure positive customer experience.

The job offers insurance enrollment available from DAY 1, paid time off available from DAY 1, holiday pay available from DAY 1, 401(k) enrollment after 30 days, hotel and travel discounts at worldwide destinations, and professional development and promotion opportunities.

You'll enjoy this job because you're eager to distinguish yourself as a leader in F&B, you're self-motivated to achieve success, you like working in a fast-paced environment, you're skilled at prioritization and delegation, and you enjoy teaching and motivating others.

What you'll be doing includes coordinating food service between kitchen and banquet service staff & guests, reviewing and implementing table and seating diagrams, operating as banquet server during functions including set up, greeting, and serving guest assisting staff with breaking down of function, assisting with all reasonable bar back duties and control transfers with stock inventory, setting example and adhering to basic hygiene procedures and grooming standards, maintaining critical standards for product quality, service speed, cleanliness and sanitation in front and back of house, managing all opening and closing side work, inspection duties, and captain's report, ensuring proper training on quality and service standards and having the tools & equipment to effectively carry out their job functions, establishing and achieving quality and guest satisfaction goals, assisting in pre-service and periodic training, completing accurate bill according to BEO and obtaining signature from guest, assisting Management Team and other Banquet Captains.

Requirements include the ability to speak, read, write and understand the primary language(s) used in the workplace, good communication skills, both verbal and written, strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs, ability to lift up to 30 pounds occasionally, grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity, ability to work calmly under stressful situations, and maintaining high level of guest satisfaction is an absolute requirement for this position.

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.