Window and Door Service Technician

Job Description

Job Description

As a Service Technician, you'll be the face of Mountain West in the field by inspecting, repairing, and replacing parts on windows and doors at customer locations.

What You’ll Do:

• Diagnose and repair Marvin windows and doors in the field, including glass replacement and installation of components like shades, screens, and hardware
• Deliver an excellent customer experience by educating homeowners on product care, operation, and maintenance
• Complete service documentation, coordinate follow-ups, and communicate with internal teams to ensure timely resolution
• Manage parts ordering, job site walkthroughs, and final quality checks before project completion
• Maintain your service vehicle, tools, and daily job readiness while adhering to all safety standards
• Collect payments as needed and support overall service operations, including occasional training of new team members

What You’ll Need:

• Ability to lift heavy items
• Field technician experience
• Pass criminal background check, MVR check, and drug screening (including THC)
• Valid driver’s license (must meet fleet safety requirements)

What We Offer:

• Company truck, phone, and laptop
• Bonuses + profit sharing
• PTO + paid holidays
• Full benefits package (Medical, Dental, Vision, 401k, STD, LTD, Life Insurance,...and more)
• No weekend work!

Join Our Team!

Mountain West Windows and Doors is a leader in the window and door industry, offering a collaborative, growth-focused environment.

Company Description

Mountain West Windows and Doors is a leader in the window and door industry, offering a collaborative, growth-focused environment.