Compliance Operations Associate

Associate, Compliance Operations

As a Compliance Operations Associate  at Convera based in our Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary   requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

You will be responsible for:

• Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies


• Updating profiles of our customer accounts and keeping records up-to-date


• Efficient internal and external communication to gather KYC information


• Keeping internal procedural documentation up-to-date


• Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks


• To cover US and Canada customers

You should apply if you have:

• Junior education degree or equivalent job experience


• 1-3 years of experience in Operations, Know Your customer, Compliance, Anti-Money Laundering or relevant field


• Excellent skills to communicate clearly, effectively, and quickly in English


• Strong analytical skills, attention to detail, and client-centric mindset


• Initiative and commitment to overcome obstacles and meet the end goal, targets


• Flexible working approach, strong decision making, and influencing skills


• Ability to work successfully in a self-motivated team environment

What will make you stand out:

• Customer service skills


• Experience within KYC area

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary.


• Opportunity to earn an annual bonus (based on role level)


• Great career growth and development opportunities in a global organization


• Generous insurance (health, disability, life)


• Hybrid mode (2 days at the office) Tuesday and Thursday(also second day can be flexible).


• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)


• Paid volunteering opportunities (5 days per year)


• Morning shift: Monday to Friday- either 6:00am-3:00pm or 7:00am-4:00pm

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now  if you’re ready to unleash your potential.