Customer Solutions Specialist
Virtual Vocations Inc
Serving as the primary point of contact for customers and the sales force, the Customer Solutions Specialist will manage the end-to-end Order to Cash process for international markets in a remote or hybrid capacity, ensuring timely order fulfillment and effective issue resolution. Key responsibilities: Analyze order exceptions and implement improvements to customer order patterns Coordinate with customer carriers to secure shipments and ensure timely delivery Monitor and resolve account-specific issues, maintaining communication with customers and internal teams Required qualifications: At least 1 year of experience in Supply Chain (e.g., Order Management, Distribution) Bachelor's Degree is strongly preferred Proficiency in SAP, BW, and Business Objects preferred Intermediate Level Excel skills, including experience with large data sets Working knowledge of export business Virtual Vocations Inc
Vacancy posted 2 days ago
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