Mortgage Loan Entry Specialist

Job Description

Job Description

Overview

The Loan Entry Specialist will support Disclosure Desk in reviewing loan applications to ensure completeness and accuracy. This role plays a critical part in maintaining the efficiency and quality of the loan processing function.

Responsibilities

• Retrieve, review, and accurately enter preliminary information from loan submission packages into the system.
• Establish new loan files in Encompass, ensuring all required fields are completed and documenting the system-generated loan number.
• Order and track credit reports in a timely manner to support loan processing.
• Prepare and submit initial fee information to the Disclosure Desk for timely disclosure generation.
• Organize and assign all received documentation to the appropriate document placeholders within the loan origination system.
• Maintain accuracy and completeness of loan files, ensuring timely issuance of required disclosures in compliance with federal regulatory requirements, and verify pricing components for accuracy.
• Monitor file aging and escalate loans exceeding two (2) days to ensure timely processing and adherence to service level expectations.
• Review and validate Government Monitoring Information (HMDA) for completeness and compliance.
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years in administrative or data entry experience; experience in banking operations, loan procession, mortgage or financial services industry preferred.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), familiarity with automated loan origination systems (LOS) is strongly preferred
• Consistently maintains high accuracy while meeting tight data entry deadlines
• Customer-focused, skilled in managing challenging interactions and delivering positive outcomes
• Highly organized with strong time management in fast-paced settings
• Effective communicator across all levels
• Detail-oriented with strong analytical and problem-solving abilities

East West Bank is an equal opportunity employer.

 

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.