Office Operations Assistant

Fracture Office Operations Assistant

The Office Operations Assistant is a part-time, on-site role, 20–25 hours per week with flexible scheduling within a 9–5 window. Designed for an energetic, organized professional who loves keeping things running smoothly. If you take pride in the details and genuinely enjoy supporting people, this role is for you.

We're looking for someone who takes ownership of the space around them — someone who notices what needs doing and does it before being asked. You'll be the connective tissue of our office, ensuring the day-to-day experience for our team and visitors is seamless, welcoming, and well-run.

You'll work across departments — Sales, Operations, and Finance — supporting the administrative and operational work that keeps the business moving. This role is part-time, on-site, and reports to the Operations Manager.

To be successful in the role at Fracture, here's what we are looking for in our Office Operations Assistant:

• You're proactive and take initiative — you notice what needs to be done without waiting to be asked
• You're organized and detail-oriented, comfortable managing many tasks at once without dropping the ball
• You bring a genuine customer-service and employee-support mindset to everything you do
• You communicate clearly and professionally, in writing and in person
• You're reliable, punctual, and flexible to meet the operational needs of the business
• You're positive and collaborative — people genuinely enjoy working alongside you
• You handle sensitive information with professionalism and discretion

This is a dynamic manufacturing environment, which means your day may include interaction with both production staff on the floor or remote non-production team members across the country. Comfort with that range — and genuine enjoyment of it — is essential.

You'll be based on-site at our state-of-the-art, 30,000 square foot, solar-powered facility at San Felasco Tech City — a fast-growing tech campus just outside of Gainesville and centrally located in Alachua County for an easier commute from across the region. We're surrounded by luxury rental homes, extensive nature trails, and a café, brewery, and wine bar, all within walking distance.

We're proud of the space we work in and the community we've built within it.

Workplace and Office Support

• Greet guests, visitors, and customers and assist with office hospitality
• Support customer order pickups and onsite visitor needs
• Prepare conference rooms and meeting spaces for meetings and events
• Help maintain a clean, organized, and welcoming office environment

Office Operations

• Restock snacks, beverages, kitchen supplies, and office essentials
• Organize and put away deliveries and shipments
• Maintain office organization throughout kitchens, storage spaces, and common areas
• Monitor inventory levels and assist with supply ordering
• Check and distribute incoming mail and packages

Facilities and Workplace Readiness

• Support office upkeep including kitchen, break areas, and storage organization
• Help maintain office plants and shared spaces
• Assist with office safety readiness including first aid kits and workplace supplies
• Coordinate with maintenance vendors and support facility-related needs as needed

Team Culture and Events

• Help coordinate team lunches and onsite activities
• Support employee engagement initiatives and team events
• Assist with onsite functions, meetings, and company gatherings

Administrative Support

• Provide administrative support to cross-functional teams including Sales, Operations, and Finance
• Assist with data entry, record keeping, document organization, and maintaining internal tracking systems
• Support customer and sales administrative processes including order documentation and file management
• Assist with invoice processing, payment tracking, and administrative accounting tasks as needed
• Utilize QuickBooks and other internal systems to support operational and financial tasks as needed

Required

• Strong organizational and time management skills with the ability to multitask in a fast-paced environment
• Comfortable with Microsoft Word, Excel/Google Sheets, and navigating websites and internal systems
• Strong written and verbal communication skills; ability to communicate professionally at all levels
• Reliable, punctual, and self-motivated — able to work independently with minimal supervision
• Genuine customer-service and employee-support mindset
• Ability to lift up to 50 lbs and be on your feet for extended periods
• Must have reliable transportation to Fracture's headquarters in San Felasco Tech City

Preferred

• Experience with QuickBooks or similar accounting/operational software
• Prior experience in an office support, hospitality, or operations role
• Comfortable with data entry and maintaining organized records

Salary: $17-$20/hour (hourly, non-exempt)Schedule: 20-25 hours per week • On-site • Alachua, FL (San Felasco Tech City)