Product Manager Senior, ATM & Self Service Banking
$100.1k - $204.49kPNC Financial Services Group, Inc.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Senior, ATM & Self Service Banking within PNC's ATM Services organization, you will be based in one of the following locations: Pittsburgh, PA, Columbus, OH, Philadelphia, PA, Birmingham, AL or Charlotte, NC. ATM & Self Service Banking holds full P&L accountability for a network of ATMs and cash recyclers, instant card issuance, and cash management operations supporting PNC branches nationwide. This role leads a product strategy team responsible for the roadmap, vendor and lifecycle strategy, and customer and branch experience across the connected self‑service disciplines: ATM fleet, Teller Cash Recyclers (TCR), and Instant Card Issuance. Job Description Responsible for strategic planning and execution of a function within ATM Banking. Execute PNC's ATM strategies at an advanced level, in overall support of ATM Distribution Management, the ATM Banking Service Control Center, or ATM Banking & Branch Automation Planning and Distribution. Perform complex, specialized and multi‑phased initiatives related to ATM Banking's business objectives. Responsible for ensuring compliance with applicable governing laws and rules. Develop strategic relationships with key managers, major service partners, or vendors to expand our ability to provide superior customer service. Manage staff with regards to hiring, discipline, and performance evaluation. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. As a manager of talent in PNC, you will be expected to: Include Intentionally – Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values – Role models our values with transparency and courage. Enable Change – Takes action to drive change and innovation that will transform our business. Achieve Results – Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Preferred Skills: Circuit Designs Cryptography Customer Solutions Hardware Design Information Architectures Linux Microsoft Windows Network Security Competencies:
ATM (TBF)
ATM Services Branch Banking Systems Business Performance Management Business Process Design Operational Functions Organizational Savvy and Politics Project Management Work Experience: Roles at this level typically require a university / college degree. Higher level education such as a Master’s degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree (required). No required certifications or licenses. Pay Transparency: Base Salary: $100,100.00 – $204,490.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long‑term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Back‑up child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Maternity and/or parental leave Up to 11 paid holidays each year 9 occasional absence days each year, unless otherwise required by law 15 to 25 vacation days each year, depending on career level and years of service Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC Financial Services Group, Inc.$104.5k - $145k
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