Senior Software Engineer - Bits AI SRE

We're a new team building AI‑assisted product experiences that help Datadog customers go from investigation to action, by enabling conversational workflows, guided remediations, and codefixes that address the root cause of production issues.

What You’ll Do

• Work closely with product managers, designers, and engineers to build and iterate on AI‑powered product experiences in Bits AI SRE.
• Develop customer‑facing systems across chat, remediations, and codefixes that help users resolve production issues more quickly.
• Work on prompts, evaluation loops, and backend systems to make applied AI workflows reliable, useful, and production‑ready.
• Prototype quickly, test what works in the real world, and iterate rapidly to ship new product capabilities.
• Build the infrastructure and product logic needed to connect AI outputs to meaningful actions, including operational remediations and generated code changes.
• Collaborate with partner teams across Datadog to expand remediation capabilities and integrate with systems that support investigation, automation, and code generation.
• Follow the latest developments in LLM prompting, agent design, and applied AI product development, and bring strong judgment about what is practical to use in production.

Who You Are

• You're an engineer with at least 5 years of professional experience, strong backend engineering skills and a product mindset. You have experience building production systems in Go (or a similar language) and have worked with LLM‑based systems in practice.
• You are excited about applied AI and motivated by building product experiences that help users take meaningful action, not just generate insights.
• You have experience with prompt engineering, evaluation, and iteration for LLM‑powered systems, and know how to improve quality through experimentation and feedback.
• You have strong engineering fundamentals and can build the systems needed to productionize AI features, including integrating model behavior into reliable user‑facing products.
• You are comfortable operating in a fast‑moving environment with high ambiguity, and enjoy prototyping, learning quickly, and shipping early versions of new ideas.
• You collaborate well with cross‑functional partners and can work effectively with product, design, and engineering to shape both the user experience and the technical implementation.
• You care about product quality and user outcomes, and can balance speed with pragmatism when building new AI‑powered workflows.
• Bonus: You have experience with Kubernetes or systems related to production remediation and operational automation.
• Requirement: Demonstrated ability to use AI coding tools in day‑to‑day workflows and validate, critique, and refine AI‑generated output.
• Plus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI‑enabled products.

Benefits

• Competitive global benefits, including healthcare, dental, parental planning, mental health, 401(k) with match, paid time off, fitness reimbursements, and discounted employee stock purchase plan.
• Continuous professional development.
• Opportunity to build tools for software engineers and use them to accelerate our own development.
• Influence on product direction and impact on the business.
• Work with skilled, knowledgeable, and kind teammates who are happy to teach and learn.

Salary

Estimated yearly salary for this role: $187,000 – $240,000 USD.

Equal Opportunity

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.