Medical Administrative Assistant

Job Description

Job Description

Pay:

$18.50/hr Schedule:

Monday-Thursday Mon: 8:00a–5:00p Tue: 11:00a–7:00p Wed: 8:00a–5:00p Thur: 8:00a–5:00p Benefits:

Health Insurance Reimbursement (ICHRA) About Us Gameday Men's Health is a men's health clinic in Springfield specializing in testosterone replacement therapy, weight loss, and men's wellness. We're a small, fast-moving team focused on giving patients a first-class experience from the first phone call onward. The Role Are you super organized? The kind of person who color-codes their calendar and can't walk past a crooked picture frame? We'd love to meet you! As our Medical Administrative Assistant, you'll be the friendly face at our front desk and the voice on the other end of the phone. You'll welcome patients, keep the schedule running smoothly, and make sure patient invoicing is accurate and on time. We're a small, supportive team, and we love when someone brings fresh ideas to make the day run a little smoother. What You'll Do Answer phones, schedule appointments, and greet patients in person Manage data, tracking, and reporting through various software Maintain accurate patient and business records Support billing, scheduling, and day-to-day office operations Find and implement better, faster ways to get the work done Who You Are Type A and detail-obsessed.

Errors bother you, and you catch the ones others miss. Self-directed.

You work well with a team but can also work independently for long stretches without supervision. Tech-savvy.

You're highly comfortable with computers, especially Excel and Google Sheets (formulas, sorting, filtering, and organizing data), and you're not afraid to explore ways to leverage AI to increase efficiency. Personable.

You're confident and professional on the phone and in person. Driven.

You don't wait to be told. You look for problems and solve them. Bonus (Not Required) Medical billing experience Medical receptionist or front-desk experience Experience with EMR/EHR systems or CRMs