AV/IT/Tradeshow Project Manager

Job Description

Job Description

SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel.

SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly-motivated and looking for a great opportunity, we encourage you to apply today.

Job Summary:

This position is responsible for providing flawless execution of events as the primary control interface. Your primary focus will be to plan, organize, and coordinate the activities required to perform the installation and support of our product and services in the field. You will act as the primary point of contact for our clients relating to the deployment of their installations. Additionally, you will work closely with the company’s National Support team, Local Operations teams, and other cross-functional team members to ensure orders are organized and configured to those customer’s requirements.

Key Responsibilities:

• Offer input and expertise to sales and solutions team in support of their responses to RFPs and proposal requests
• Facilitate in planning, organizing, and scheduling the resources and activities required to meet project deliverables.
• Aid in the pre-production planning through show completion
• Act as a customer point of contact before and for the duration of the event, maintaining ownership of project from start to finish
• Build and manage a Project Plan that includes all requirements for the event.
• During the preparation phase, work closely with our clients, Sales Executives, Solutions Architects, Branch Operations and necessary third parties.
• Delegate tasks to support team throughout duration of project
• Travel to and support of event production at various venues including hotels, schools, and convention centers.
• Coordinate load in, staging, setup, support, and strike of all equipment
• Directly interface with clients, contractors and supervise both direct and subcontracted labor while onsite
• Work closely with the fulfillment branch, asset management & associated local resources to resolve project issues
• Maintain open communication with our team of Account Executives on project status
• Maintains active P&L for event and participates in any post show conversations
• Assist in training other members of technical staff.

Qualifications:

• 3+ years’ experience in the Event Industry including "on-the-ground" Project Management
• Mastery of either IT Technology Deployment, Temporary Audio-Visual Installations, or Tradeshow Technology Deployments.
• Computer and software proficiency as it relates to management of events.
• Strong problem-solving skills.
• Excellent interpersonal skills.
• Effective communication skills, both written and verbal.
• Ability to think and work independently and as a member of a team.
• Meets deadlines and prioritize duties effectively in high-pressure situations.
• Ability to work well with peers, management, sales teams, and clients.
• Considerable travel required with the ability to work evenings and weekends as needed.
  

SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.