Nail Technician

Nail Technician Position

The Nail Technician is responsible for providing professional nail care treatments to our guests, ensuring an exceptional spa experience. They will offer a wide range of nail services, from basic manicures and pedicures to more advanced nail enhancements. The Nail Technician will maintain a clean and organized work area, uphold high standards of hygiene and sanitation, and actively promote the spa's products and services.

This role has potential to grow into a more senior sales position, depending upon the individual's performance and their ability to exceed goals. Production is critical, as is the ability to work as a team with one's colleagues. Assuming both production and teamwork are illustrated, this role will grow along with the property and company.

Duties & Responsibilities:

• Perform various nail care services, including but not limited to manicures, pedicures, acrylics, gels, and nail art.
• Consult with clients to understand their preferences, needs, and any nail conditions or allergies, ensuring a customized experience.
• Maintain a clean and organized workspace, including sterilizing tools and equipment, disposing of single-use items, and cleaning and disinfecting workstations.
• Stay informed about the latest nail care products, trends, and techniques and incorporate them into services when appropriate.
• Educate clients on proper nail care and recommend products for at-home maintenance.
• Promote and sell nail care products, including polishes, lotions, and treatments, to clients.
• Upsell spa services and packages to enhance the guest experience and revenue generation.
• Manage client bookings, ensuring punctuality and professionalism in appointments.
• Handle guest inquiries, concerns, and complaints with care and courtesy, aiming to provide satisfactory resolutions.
• Maintain accurate records of client information, services provided, and retail sales.
• Adhere to all spa protocols, procedures, and standards for quality and hygiene.
• Keep an inventory of nail care supplies, report low stock levels, and assist in procurement.
• Assist in spa marketing initiatives and events to attract and retain clients.
• Participate in team meetings, training sessions, and continuous education programs.
• Other duties as may be assigned

Job Requirements:

• Strong knowledge of nail care techniques and products.
• Excellent customer service and communication skills.
• Sales and upselling ability.
• Attention to detail and a commitment to cleanliness and hygiene.
• Flexibility in working hours, including evenings and weekends.
• Physical stamina to perform nail treatments throughout the day.
• A positive, friendly, and professional demeanor.

Education and Experience:

• State-issued Nail Technician License.
• Proven experience as a Nail Technician, preferably in a spa or resort setting.