Catering Sales Coordinator | Full Time | Pasadena Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under general supervision, the Sales Coordinator provides assistance and administrative support to the Catering Director; assists in coordinating the licensing of space and booking of events for the facility and preparation of catering internal and external communications.

This role will pay an hourly rate of $28.00-$30.00.

Benefits for full-time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

About the Venue

The Pasadena Convention Center is a campus-style meetings and events complex in Pasadena, California offering 130,000 sq. ft. of meeting space.

Responsibilities

• Represent the facility to potential facility users; respond to inquiries regarding facility use and send out food and beverage materials; assist facility users in finalizing booking arrangements contracts as well as collection of deposits due
• Assist Catering Team in the preparation of BEOs, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
• Assist Catering Team in updating facility user contact and account information, blocking meeting event space and other event booking information in the computerized event booking and management system
• Create and maintain event files; distribute and reconcile all event folders and respective checklists for the department
• Represent the department at weekly operational meetings
• Update event revenues in computerized event booking and management system on a weekly and monthly as required for forecasting
• Coordinate client appreciation gift program
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Perform other duties as required

Qualifications

• Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting
• Bachelor's degree from an accredited college or university with major course work in business administration, hospitality management or other related
• Additional years of experience may be substituted for formal education Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job
• Ability to prioritize work and effectively resolve workload issues
• Learn and understand the operation of a convention center and apply that knowledge to continually improve
• Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.