Sales Account Manager, Suspension & Drivetrain
RANDYS Worldwide
Job Description
Job Description
Description:
As a leader in the automotive aftermarket for over 40 years, RANDYS is the nation’s largest manufacturer and supplier of suspension and drivetrain products. Our passion for success and continual focus on performance, quality and technical innovation is second to none and the foundation we have built our business on. RANDYS is proud to be partnered with the best brands in the business which include Yukon Gear & Axle, USA Standard, ICON Vehicle Dynamics, Carli Suspension, Cognito Motorsports, Van Compass, Dynatrac, ECGS, High Gear, Evolution, Zumbrota Drivetrain, NAPC, and Bulletproof Hitches. This family of brands provides our customers a one-stop solution for all the products they need.
After years of explosive growth, RANDYS is excited to continue building momentum by taking great care of our customers, our people and delivering the world’s BEST suspension and drivetrain products in the market.
Summary:
The Sales Account Manager will have proven industry experience with a premium branded product in the automotive aftermarket. Responsibilities include identifying new business opportunities within the performance suspension and drivetrain categories. Develop and cultivate long-term relationships with a primary goal of driving sustainable and incremental revenue growth.
Essential Duties & Responsibilities:
- Develop an omni-channel pipeline by prospecting customers from industry contacts, inactive, existing and company prospecting databases
- Utilize market segmentation techniques to prioritize target markets and allocate resources effectively
- Negotiate new distribution partner programs and successfully on-board prospects
- Establish and manage a diverse book of business while continuing to hunt for new opportunities
- Establish and drive account’s strategic vision and planning – including revenue growth, business model unlocks, portfolio expansion and customer relationship management
- Create account plans and roadmaps to improve existing business and seek new business opportunities – including collaborating with customers to unlock optimization in their business (time to market, service level performance, costs, customer satisfaction etc.)
- Be familiar with product literature and be able to convey product information and availability to customers
- Achieve sales goals through sales pipeline development, sales leads, understanding sales metrics, and other plans or assigned sales functions and processes
- Provide business analysis including data trends, competitive intelligence, customer retention, sales funnel success and addressable/attainable market
- Regularly review and update sales forecasts based on pipeline activity, market trends, and customer feedback.
- Providing customer feedback to management, product development, customer service, marketing, and operations. Using the Voice of the Customer (VOC) to help improve our current product offering and programs
- Create and maintain professional relationships with all team members and customers/prospects, implement automated alerts and notifications within the CRM system to prompt timely follow-up actions and prevent leads from falling through the cracks.
- Leverage data analytics and customer segmentation techniques to identify cross-selling opportunities and tailor product recommendations to each customer's unique needs.
Skills / Competencies:
- Have a great understanding of the sales process
- Ability to maintain a highly motivated work ethic, focusing on customers and sales objectives
- Experienced and results oriented negotiator
- Hunter mentality who is proficient in value based and relationship selling and has solid experience in prospecting, qualifying and closing accounts
- Ability to influence and develop relationships key decision makers. Must be a self-starter, self-motivated; possess outstanding business acumen and self-discipline and be technically minded.
- Proven industry experience with a premium branded product background.
- Experience building both domestic and international customer bases
- Must display considerable independence while meeting corporate objectives
- Proficient communicator with outstanding time-management skills, strong sense of urgency and natural ability to prioritize.
- Demonstrated leadership and business acumen in driving cross-functional discussions and solving problems
- Take personal responsibility for the quality and timeliness of work and strives to exceed requirements
- Understand the off-road industry and competitors
- Flexibility and the ability to thrive in a fast-paced environment.
- Can do attitude with the ability to sale multiple brands.
Education: High school diploma or equivalent (GED) required; additional training or certifications preferred but not mandatory.
Computer Skills: Proficiency in use of MS Word, Excel, PowerPoint and Outlook with Business Contact Manager Software
RANDYS Worldwide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.
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