Patient Financial Coordinator

Job Description

Job Description

The patient Financial Coordinator will proactively work with the Billing Department and patients to follow up and collect outstanding balances to minimize Accounts Receivable, perform eligibility, benefits, educate patients regarding their plan benefits, collect copays, and post payments.

 
Qualifications:

• College Degree preferred.
• Medical Billing Certification.
• Strong experience in medical billing and collections.
• Must be able to understand patient accounts and patient balances.
• Able to communicate terms of Financial Policy to patients.
• Dedication to quality customer service; strong interpersonal skills w/ a high degree of empathy and exceptional telephone skills.
• Attention to detail.
• Ability to multi-task in a fast-paced environment.
• Professionalism and commitment to the organization and its mission.
• Must be reliable and punctual.

Job Duties may include:

• Following up on outstanding claims with insurance carriers.
• Posting payments.
• Prior Authorization and some scheduling.
• Monitoring patient accounts for outstanding balances.
• Collecting patient copays, deductibles, balances.
• Educating patients of their benefits and services.
• Establishing payment arrangements.