Vehicle Technician

Team Lead For Vehicle OperationsZoox has embarked on a highly ambitious journey to develop an autonomous mobility solution, built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge of understanding operations data, ensuring effective communication between development and operations, and informing key decisions to scale the organization successfully. In this role as the Team Lead for Vehicle Operations, you will lead a team of Zoox Vehicle Operators who are field experts in tools, features, and functions related to Vehicle Operator workflows. You will coordinate and streamline processes to ensure your team meets short- and long-term targets while maintaining Zoox's high standards for all software and hardware tests. As a hands-on leader, you will work daily alongside your team, setting an example of discipline and safety to accomplish the mission. This role also involves close collaboration with other leaders within the Vehicle Operations organization and interaction with multiple cross-functional teams, including program management, strategy, vehicle engineering, and go-to-market teams.Shift: Thursday - Monday, 3:45pm - 12:15amIn this role, you will:Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to keep their teams aligned with Zoox's overall goals.Become a knowledge expert on Zoox's proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox's high standards.Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.Conduct recurring testing, with a priority on safety, to ensure you stay up-to-date with the current state of Vehicle Operations.Be metric-focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organization-wide operationsQualifications7+ years of professional work experience in a cross-functional and product-based environment3+ years of supervisory experienceExperience working in a high-level collaborative environment and promoting a teamwork mentalityProven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goalsStrong written and verbal communication skills to coordinate with team members and management, and explain technical issuesExcellent driving historyProactive mindset and resourcefulnessAbility to work on-site at your assigned location for all scheduled shiftsBonus QualificationsBachelors degreePeople management experience, with an understanding of performance management & reviews3+ years in the autonomous vehicle industry4+ years of operations experienceWorking with cross-functional teams on go-to-market initiatives$107,000 - $129,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.