Senior Technical Program Manager

Duties and Responsibilities Serve as a customer‑centric servant leader for one or more Agile teams, fostering self‑organization, accountability, and continuous improvement Coach engineers, Product Owners, and stakeholders on Scrum, SAFe, and Lean‑Agile principles to drive healthy, high‑performing teams Facilitate Agile ceremonies, including Daily Stand‑ups, Iteration Planning, Reviews/Demos, Retrospectives, and Backlog Refinement, ensuring they are purposeful, time‑boxed, and outcome‑driven Actively support Program Increment (PI) Planning and ART‑level events, enabling alignment and predictable delivery across teams Partner closely with Product Owners to maintain clear, prioritized, and healthy backlogs aligned to customer and business outcomes Drive delivery discipline by ensuring work items are properly sized, estimated, updated, and closed according to team standards Use Azure DevOps metrics and queries to monitor backlog health, sprint execution, flow, and aging work items Identify, escalate, and help remove team‑level and cross‑team impediments to improve flow and protect team focus Facilitate dependency management and cross‑team collaboration within the ART to support reliable delivery Leverage delivery metrics (velocity, throughput, cycle time) to support forecasting, transparency, and data‑driven continuous improvement Lead impactful retrospectives that result in measurable improvements and innovative ways of working Collaborate with Scrum Masters, TPMs, Product Owners, RTEs, and stakeholders to ensure alignment across the program Model collaborative, agile leadership behaviors and help strengthen Agile adoption across the organization Required Skills & Experience 3–5+ years of experience as a Scrum Master or similar Agile delivery role supporting multi‑phase software programs Strong, hands‑on experience with Scrum and SAFe in an enterprise environment Proven ability to facilitate Agile ceremonies and PI Planning events with confidence and clarity Demonstrated success coaching teams and leaders toward higher levels of Agile maturity Experience using Azure DevOps (or similar tools) for backlog management, delivery tracking, and reporting Excellent communication, facilitation, and conflict‑resolution skills Bachelor’s degree in Computer Science, Engineering, Business Process Management, or a related field (or equivalent experience) Preferred Skills & Experience SAFe certification (SSM, SPC) or equivalent Agile certification Experience supporting delivery across multiple teams or ARTs Background in technical or software delivery environments Strong experience using metrics to drive accountable delivery and continuous improvement Experience delivering Utilities & Energy solutions, ideally including AMI (Automated Metering Infrastructure) or grid‑edge technologies Benefits This position also includes a competitive benefit package including financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! Pay Transparency Pay range: $96,000 – $205,250 Equal Employment Opportunity Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr