Hospice Office Manager

Job Description

Job Description

Hospice Office Manager | Full-TimeLocation: Kilgore, TX

Are you someone who thrives on keeping things organized while making people feel welcomed and supported?

At Concho Hearts Hospice, our Office Managers are the heartbeat of the office. From supporting our leadership team and employees to helping ensure patients receive exceptional care, this role is essential to keeping our branch running smoothly.

We're looking for someone who is organized, dependable, compassionate, and enjoys working in a fast-paced healthcare environment where every day makes a difference.

If you love helping others, enjoy problem-solving, and take pride in keeping things running efficiently, we'd love to meet you.

What You'll Do:

• Partner with the Executive Director to support the day-to-day operations of the branch.
• Serve as the first point of contact for patients, families, visitors, and staff.
• Answer and direct incoming phone calls with professionalism and compassion.
• Coordinate branch Human Resources functions, including onboarding new employees and working closely with the Home Office HR, Recruitment, and Payroll teams.
• Assist with payroll processing, employee timekeeping, and benefits administration.
• Maintain accurate employee personnel files, branch rosters, and confidential records.
• Manage office supplies, inventory, equipment, and company devices.
• Upload and maintain documentation within the EMR system.
• Coordinate invoices and submit them to Accounts Payable in a timely manner.
• Assist with IDT meeting preparation and other administrative support.
• Help maintain compliance with company policies, regulatory requirements, and personnel documentation.
• Support branch audits and assist with special projects as needed.
• Create a welcoming, organized, and professional office environment that supports both employees and patients.

What We're Looking For:

• High school diploma or equivalent required.
• Previous office management or healthcare administrative experience required.
• Hospice office experience strongly preferred.
• Experience with EMR systems preferred.
• Excellent organizational, communication, and multitasking skills.
• Strong customer service and problem-solving abilities.
• Valid Texas driver's license, reliable transportation, and current auto insurance.
• Ability to pass a background check.

Benefits:

• Competitive salary.
• Medical Insurance - UHC.
• Vision Insurance - UHC.
• Dental Insurance - Humana.
• 401(k) with Company Match.
• Paid Time Off.
• Paid Holidays.
• Opportunities for professional growth.
• Supportive leadership and team environment.

Why Join Concho Hearts Hospice?

At Concho Hearts Hospice, we're more than a healthcare provider—we're a team that believes in caring for one another while providing compassionate care wherever our patients call home.

As a locally owned and operated hospice, we value teamwork, integrity, and kindness. Every employee plays an important role in supporting our patients, their families, and each other.

Our Office Managers are an essential part of our success, helping create a positive experience for employees, patients, and visitors while keeping our branch operating efficiently.

If you're looking for a career where your organization, compassion, and dedication truly make a difference, we'd love to hear from you. Apply today!