App
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Support Services Technician I

BramTech Solutions Inc

New Orleans, LA

Job Description

Job Description

Support Services Technician I

Company: BramTech Solutions, Inc. Location: New Orleans, LA

About Us:

BramTech Solutions is a leading IT services company based in New Orleans, Lousiana. We specialize in providing Managed IT Services and IT Support to small businesses. Our mission is to empower businesses by ensuring seamless technology operations, allowing them to focus on their core objectives.

Position Overview:

As a Support Services Technician I, you will play a crucial role in maintaining our clients’ IT infrastructure. You’ll provide Remote technical support, troubleshoot issues, and ensure efficient operation of hardware and software systems.

Responsibilities:
  • Remote Support: Respond to service calls and provide technical assistance to employees at client locations.
  • Troubleshooting: Diagnose and resolve hardware, software, and network issues promptly.
  • Updates and Security: Perform service pack, hot fix, and security updates for servers, workstations, printers, and network hardware (routers, switches, firewalls).
  • Customer Service: Deliver exceptional customer service, ensuring client needs are met and expectations exceeded.
  • Monitoring Tools: Utilize monitoring software/hardware (RMM, PSA, custom applications) to maintain client network infrastructure.
  • Documentation: Thoroughly document actions taken during problem resolution following company policies.
  • Effective Communication: Understand client technical issues and provide appropriate solutions.
  • Collaboration: Work closely with team members and departments to achieve client satisfaction and issue resolution.
  • Adherence to Standards: Perform assigned responsibilities safely and efficiently according to established practices.
  • Billing Efficiency: Aim for monthly billing reflecting 75% or more productivity within approximately 170 business hours.
  • Professional Development: Commit to ongoing self-training to stay current in the field.
Qualifications:
  • Technical Skills:
    • Proficient in troubleshooting Windows and macOS operating systems.
    • Familiarity with networking concepts (TCP/IP, DNS, DHCP).
    • Basic knowledge of hardware components (desktops, laptops, printers).
  • Soft Skills:
    • Excellent communication and interpersonal skills.
    • Detail-oriented and organized.
    • Ability to work independently and collaborate with team members.
  • High school diploma or equivalent; an associate degree or certification in Information Technology or a related field is a plus.
  • Valid Drivers License

If you’re passionate about technology and enjoy solving technical challenges, we encourage you to apply! BramTech Solutions offers a dynamic work environment and opportunities for growth. Feel free to reach out if you have any questions or need further details.

Apply
Vacancy posted 19 days ago
Similar jobs that could be interesting for youBased on the Support Services Technician I in New Orleans, LA vacancy
  • Service Technician III
     ...manufactures commercial food equipment for food services and retail customers through its subsidiaries. The...  ...the largest service network in this industry to support our global customers, with highly specialized technicians and best-in-class supply chain procedures. The... 
    Suggested
    Contract work
    Work experience placement
    Work at office
    Local area
    Night shift
    Afternoon shift
    Early shift

    ITW Food Equipment Group LLC

    New Orleans, LA
    6 days ago
  • Licensed Plumbing Service Technician
     ...Job Description Job Description Licensed Plumbing Service Technician — RMS Services Join a reliable service team where your plumbing...  ...service calls, repairs, drain cleaning, equipment replacement support, and pipe installation work. This is a hands-on role for a... 
    Suggested
    Temporary work
    Flexible hours

    Regional Mechanical Services

    Metairie, LA
    11 days ago
  • Customer Service - Donor Support Technician
     ...Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs About CSL Plasma CSL Plasma operates one of the world's largest and most sophisticated... 
    Suggested
    Part time
    Work experience placement

    CSL

    Westwego, LA
    4 days ago
  • Field Service Technician
     ...Field Service TechnicianLocation: Metairie, LA, US, 70001Company Description: Crown Equipment...  ...lift truck manufacturers, offers local support on a global scale with more than 15...  ...focused auto, diesel, aircraft, or forklift technicians to join the Crown team. Want to Learn... 
    Suggested
    Price work
    Full time
    Temporary work
    Local area
    Worldwide
    Visa sponsorship
    Flexible hours
    Day shift

    Crown Equipment

    Metairie, LA
    1 day ago
  • Toyota Experienced Service Technician

    $60k - $125k

     ...Toyota Experienced Service Technician Toyota of Kenner is seeking a highly skilled and experienced Service Technician to join our growing team in Kenner, Louisiana. As an individual contributor, the Toyota Experienced Service Technician will be responsible for providing... 
    Suggested
    Full time

    Toyota of Kenner

    Metairie, LA
    4 days ago
  • Field Service Technician
     ...Company is seeking a Field Service Technician that will be a key player in the organization, helping shape its vision and mission through...  ...with customers and/or end-users, vendors, and contractors. Support in scheduling and coordinating the participation of vested parties... 
    For contractors
    Remote work
    Night shift
    Weekend work
    Afternoon shift

    LinkedIn

    New Orleans, LA
    2 days ago
  • CNC Field Service Technician

    $6,000 per month

     ...0%Work SummaryPerform a wide variety of tasks associated with servicing, repairing or operation of most CNC machine tools. Use precision...  .... Assist other service engineers, and preventive maintenance technicians. General scraping and fitting of machine tool components (not... 
    Temporary work
    Visa sponsorship
    Night shift
    Weekend work

    KRC Machine Tool Services

    New Orleans, LA
    2 days ago
  • Field Service Technician

    $20 - $30 per hour

     ...TechnicianCulligan Water is seeking an individual to provide installation, service, and repair of Culligan products in homes and/or businesses....  ...water systems and solutions for problem water. The service technician provides repairs, upgrades, maintenance, and installations for... 
    Home office

    Culligan

    New Orleans, LA
    2 days ago
  • Field Service Technician

    $37.16 - $41.11 per hour

     ...Now Hiring: Field Service Technician II Industrial Automation | Liquid Filling & Packaging Machinery $37.16 – $41.11 per hour United...  ...across North & South America, with occasional international support. This is a hands-on, travel-intensive role ideal for... 
    Hourly pay
    Immediate start
    Weekend work

    Serac

    New Orleans, LA
    4 days ago
  • Field Service Technician
     ...North & South America | 100% Travel We are seeking an experienced Field Service Technician to support our high-speed machine vision inspection systems used in food and beverage manufacturing environments. These systems operate on demanding production lines where... 
    Work at office
    Flexible hours

    KESTREL Vision

    New Orleans, LA
    2 days ago
  • Field Services Technician II
     ...Field Service Technician IIServices and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment... 
    Contract work
    Work at office
    Shift work

    Ricoh USA, Inc.

    New Orleans, LA
    4 days ago
  • Field Service Technician

    $35 - $40 per hour

     ...To assist with the installation and technical support of high precision glass processing equipment across North America. Qualified candidates...  ...in the United States. SPECIFIC RESPONSIBILITIES · Field service for Glaston machinery · Installation, start-up, and... 
    Hourly pay
    Work at office

    GLASTON AMERICA, INC

    New Orleans, LA
    1 day ago
  • Field Services Technician II
     ...Job Description Field Service Technician II POSITION PROFILE Services and repairs a variety of company products and systems at customer...  ...within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone... 
    Contract work
    Work at office
    Worldwide
    Flexible hours
    Shift work

    Ricoh USA, Inc.

    New Orleans, LA
    4 days ago
  • Express Service Technician
     ...continue to exceed our customer's expectations with award-winning service and customer satisfaction. It is our goal to be the benchmark...  ...and to an even brighter tomorrow. Lubrication/Light Line Technician Job Responsibilities Essential Duties include the... 
    Full time
    Local area
    Immediate start

    Price LeBlanc

    Metairie, LA
    5 days ago
  • Apartment Service Technician
     ...Apartment Service Technician Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located,...  ...general cleaning, and painting curbs and signage as needed. Supports cost-cutting and expense control programs by fixing rather... 
    For contractors
    Summer holiday
    Live in
    Immediate start

    Morguard Residential

    New Orleans, LA
    5 days ago
  • Field Service Technician - Laboratory Products
     ...equipment with minimal assistance, while providing on-site and occasional remote support to customers. Ensures high customer uptime, accurate documentation, and supports sales of service and products. Reasonable accommodations may be made to enable individuals with disabilities... 
    Full time
    Temporary work
    Work at office
    Remote work
    Worldwide
    Flexible hours
    Night shift

    Mettler-Toledo

    New Orleans, LA
    2 days ago
  • Experienced P&C Field Services Technician
     ...POWER Testing and Energization (PTE) Experienced P&C Field Services Technician for our project locations in the states of Texas and Louisiana...  ...of a growing organization that is solving problems and supporting client needs in electrical testing and commissioning in utility... 
    For contractors
    For subcontractor
    Local area
    Flexible hours

    WSP

    New Orleans, LA
    5 days ago
  • Field Service Technician

    $20 - $30 per hour

     ...Culligan Water is seeking an individual to provide installation, service, and repair of Culligan products in homes and/or businesses....  ...water systems and solutions for problem water. The service technician provides repairs, upgrades, maintenance, and installations for... 
    Hourly pay
    Home office

    Culligan

    New Orleans, LA
    3 days ago
  • Field Service Technician
     ...Description As a Field Service Technician, you will; represent the NCR Atleos brand, problem-solve at a basic module (FRU) level, organize...  ...An Android smart phone to receive work orders on and access support documentation. • Have basic tools: Tools are not supplied... 
    Shift work
    Night shift
    Rotating shift
    Weekend work

    ASK Consulting LLC

    Metairie, LA
    3 days ago
  • Field Service Technician
     ...Field service is a critical business line for Michelli. Our team of technicians leads and excels in industrial weighing and measurement by solving customer problems through...  ...or regionally) to provide on-site service and support. Collaborate with the service coordinator... 

    Michelli Weighing & Measurement

    New Orleans, LA
    11 days ago
  • Licensed Plumbing Service Technician
    Plumbing RepairLocation 3516 Hessmer Avenue, Metairie, LA, 70002, United StatesJob Category Plumbing, Licensed Plumber, Plumbing RepairIndustry Plumbing, Construction, Repair PlumbingEmployee Type Full-Time Non-ExemptContact informationName HR ManagerEmail jobopportunities...
    Full time

    Regional Mechanical Services (RMS), LLC

    Metairie, LA
    2 days ago
  • Mobile Service Technician
     ...Mobile Service Technician We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not... 
    Local area
    Flexible hours

    Boulevard Auto Sales

    New Orleans, LA
    1 day ago
  • Mobile Service Technician
     ...Mobile Service TechnicianWe are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required... 
    Local area

    Academy Ford Sales

    New Orleans, LA
    3 days ago
  • Food Services - 7 hour Technician
     ...Child Nutrition Technician Performs all necessary duties involved in the preparation and service of school meals and the sanitation of the job site. The Child Nutrition Technician is required to: Give and receive information. Understand & interpret written... 

    BRIDGEDALE ELEMENTARY

    Metairie, LA
    3 days ago
  • Food Services - 7 hour Technician
     ...Child Nutrition Technician Scope of Responsibilities: Performs all necessary duties involved in the preparation and service of school meals and the sanitation of the job site. Performance Responsibilities/Essential Functions: Give and receive information... 

    RIVERDALE HIGH

    New Orleans, LA
    3 days ago
  • Drain Service Technician

    $85k

     ...Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Plumbing Service Technician If job security and career advancement representing a well-known national brand are what you're looking for, MR ROOTER is... 
    Hourly pay
    Apprenticeship
    Flexible hours

    JTJA Inc MR ROOTER PLUMBING

    New Orleans, LA
    5 days ago
  • Customer Service - Donor Support Technician
     ...chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs. #J-18808-Ljbffr CSL Plasma
    Work experience placement

    CSL Plasma

    Westwego, LA
    4 days ago
  • Automotive Service Technician
     ...diagnostics, maintenance, and repairs on Ford vehicles according to manufacturer specificationsUse Ford-approved diagnostic tools and service equipmentConduct multipoint inspections and communicate effectively with Service Advisors regarding repair needsAccurately complete... 
    Hourly pay
    Local area

    Lamarque Crescent Ford

    New Orleans, LA
    3 days ago
  • Auto General Service Technician

    $11 - $18 per hour

     ...General Service TechnicianThe General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering... 
    Hourly pay
    Part time
    Night shift
    Weekend work

    Pep Boys

    Metairie, LA
    1 day ago
  • Automotive Service Technician
     ...Automotive Service TechnicianWe run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need...  ...story and/or documentation for client repairsAssist in mentoring technician traineesAttend company and factory trainingKeep current with... 
    Local area

    Lakeside Toyota

    Gretna, LA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Support Services Technician I. Be the first to apply!

Related searches