Operations Supervisor
arvato Bertelsmann
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.
YOUR TASKS
Hire and ensure proper training of new employees for the department
Supervise and coordinate activities of employees and monitor departmental functions on the floor
Receive and transfer materials
Performance management of all employees (KPIs)
Document, update, and ensure procedures and quality processes are followed
Maintain supplies and equipment levels for the department
Monitor and adhere to customer requests and vendor-specific shipping requirements
Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
New customer integration and migration testing
Load and unload trucks
Understand traffic coordination
Continuous involvement and support with departmental process improvements
Abide by all company safety and hygiene regulations
Follow and maintain 5S Program and guidelines
Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
Qualifications
High School Diploma or Equivalent
Previous experience in a fast-paced, high-volume warehouse environment
Knowledge of picking, packing, and shipping tasks
SAP or equivalent WMS systems experience
3-5 years of Supervisory experience or equivalent work experience
Ability to follow instructions, processes, and procedures
Strong verbal and written communication skills
Strong attention to detail, accuracy and analytical skills
Computer literacy
Strong leadership, organizational, and interpersonal skills
Experience with inventory research
Team-oriented
Strong Microsoft Office Suite skills, notably Excel
Additional Information
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here ( .
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here ( .
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here ( .
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