AUTOMOTIVE SERVICE ADVISOR

Description We are seeking a professional and customer-focused Service Advisor to join our dynamic automotive service team. In this role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repairs, ensuring a seamless and positive experience. Responsibilities include however are not limited to: Greet customers and understand their vehicle concerns Explain recommended services, costs, and timelines clearly Work with technicians to ensure repairs are completed accurately and on time Keep customers updated on repair status Prepare and review service orders for accuracy Recommend additional services when appropriate Follow up with customers to ensure satisfaction Maintain accurate customer and vehicle records Benefits Include: Paid training Referral program Health insurance 401(k) matching Employee discount Life insurance Paid holidays Requirements Experience in automotive service advising or customer service Strong communication and people skills Organized and able to multitask Basic knowledge of automotive repairs and maintenance Comfortable using service software and computers Professional attitude and appearance Valid driver's license with clean driving record #J-18808-Ljbffr