Property Manager

Overview

When you join Hines you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Property Manager at Hines your role involves ensuring seamless day-to-day operations of the property with a primary focus on enhancing the client experience. The ideal candidate will possess organizational skills meticulous attention to detail and a genuine enthusiasm for providing outstanding hospitality. At Hines delivering an exceptional experience entails blending a hospitality-centric culture with real estate expertise to create environments where people feel valued connected and inspired. Responsibilities include but are not limited to:

Hospitality / Leadership:

• In accordance with the firms leadership principles train mentor and continuously develop all property personnel in providing a best-in-class hospitality experience.
• Apply hospitality hiring practices to identify and hire individuals with a people-centric approach.
• Lead a cross-functional team including third-party service providers in the delivery of Hines Hospitality Standards.
• Coordinate unique event programming with a focus on creating and maintaining a community atmosphere.
• Ensure property engagement and service offerings are aligned with Hines service level standards.

Operations:

• Manage all fiscal activities of the property and maintain full profit and loss (P&L) responsibility.
• Negotiate contracts and supervise all contractor services related to the physical operation of the property.
• Develop implement and maintain a marketing and leasing strategy for both current and prospective tenants (clients) while collaborating with asset managers or owners to meet performance objectives.
• Display in depth knowledge of building mechanical systems and collaborate with Chief Engineer on stationary engineering initiatives.
• Ensure the property is well-maintained and aesthetically pleasing.
• Ensure compliance with all government industry regional and company required programs objectives and policies.

• Provide support to development groups including owner relations quality control during construction program development building start-up etc.

• Represent Hines in selected business community and industry organizations and groups.

• Direct all emergency procedures including but not limited to:

  • Establishing and executing emergency plans and practice drills

  • Monitoring emergency equipment

  • Leading and/or assisting with evacuations bomb searches and life safety alarms as deemed reasonable and prudent

  • Acting as fire/life safety director while assisting emergency authorities and response teams

Association Management:

• Oversee association operations including board relations meetings budgets and owner communications.

Qualifications

Minimum Requirements include:

• Bachelors degree from an accredited institution required (preferably with a focus on business administration hospitality real estate or in a related field).

• 3 years of management experience in a multi-tenant Class A or trophy-level commercial asset.
• Financial experience including P&L responsibility budgetary oversight cost analysis and management of service contracts and arrears.
• Proficiency in Microsoft Office software.
• Successful completion of the Hines Property ManagementTraining Program or equivalent real estate knowledge.
• Passion for working with people and leading with a hospitality mindset.
• High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
• Experience leading a multi-layered team.
• Solution-oriented with strong organizational analytical and project management skills.
• Maintain composure and professionalism at all times.
• Excellent interpersonal verbal and written communication skills utilizing proper punctuation grammar diction and style.
• Eager to be a part of a fast-paced and dynamicwork environment.
• Take initiative and is a proactive leader always focused on continuous improvement.
• Working indoors approximately 95% and outdoors 5% of the time.
• Use olfactory auditory and visual senses to inspect building(s) and detect emergency alarms.
• On occasion perform physical inspections of the property which may include climbing up and down stairs or accessingrestrictive openings.
• Ability to liftup to 25lbs.
• Though occurrence are rare be accessible 24 hours a day in case of emergency and perform on-site operations managementduring natural disasters.
• Transfer properties and work overtime as business needs deem appropriate.
• Compensation: $110200 - $130000; 10% Bonus Pool
• Benefits Information: Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.

  While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.

  Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.

  We are an equal opportunity employer and support workforce diversity.

  No calls or emails from third parties at this time please.

Required Experience:

Manager